October 2023 by V Wells
Thank you enormously, Jane and Rachael, for our two absolutely stunningly beautiful flower arrangements you created for our sister's funeral today ??. Truly, they were both outstanding. We cannot thank you enough, or have wished for anything more prettier or lovelier! You have never, ever let us down and we highly recommend your wonderful, talented services! Thank you so much once again. Vicky and Barbara
August 2023 by Nicole H
Posted a video criticizing the choice of moon gate at my friends? wedding without their consent. The moon gate was absolutely fine, stable and was even moved 3+ times throughout the day without any complaints from staff at the venue. This was all after she was running behind schedule due to making social media content.
August 2023 by S G
This so-called 'professional' florist posted a video ON MY FRIEND'S WEDDING DAY, criticising her choice of moon frame. Perhaps, to save one of your customers bursting into tears ON HER WEDDING DAY, save this sort of feedback for more than 24 hours???
July 2023 by Emma Hayes
Requested some bespoke funeral flowers and they were absolutely perfect. I could not have asked for better service from start to finish. Highly recommend.
June 2023 by Alison Morgan
Just placed a same day order for a colleague and she has just shared photo's and the flowers looked amazing. Very very happy with service and support. Had to make a tweak after ordering and they were so accommodating and super quick! Highly highly recommend!
April 2023 by B Dawson
Beautiful flowers, super friendly and helpful staff. A very happy mum. Thank you!
March 2023 by Jackie Newark
My friend described the flowers as "a most beautiful flower arrangement". She then sent me a photo and I totally agreed - they were beautiful. Thank you so much Jane.
December 2022 by Hanna Cesek
I just ordered some flowers for a friend who's lost a loved one. The person I spoke to was really friendly and helpful, payment was swift and easy and the flowers will be delivered tomorrow. Excellent service, thanks x
November 2022 by Bridget Gill
Received a bouquet on Saturday afternoon from work colleagues which was a lovely surprise!It was a basic bouquet with not that many flowers considering how expensive they are!5 days in and they were mostly dead apart from 2 pink flowers.I called the shop to ask the time span of a bouquet to which I was told a few days! I was shocked and said that I buy flowers from Aldi and Tesco that last 2 to 3 weeks.There was no apology or interest in my call.Eventually the assistant suggested I send an email with pictures which I did but no response,no apology and no offer of new flowers.Definitely won?t use or recommend.Very over priced and rubbish quality flowers as well as poor customer service
October 2022 by Shaheda
A horrible bridal bouquet experience! AVOID ESPECIALLY IF YOU?RE MUSLIM and don?t want to be on the receiving end of passive Islamaphobia. My sister and I are always happy to answer questions about Islam to people who have a genuine interest and outlook; but who wants to answer derogatory questions whilst picking up a bouquet the day before your sister?s wedding, and with someone who mentions she has a friend in Tel Aviv with a smirk on her face?My sister was taken aback when she went to collect my bouquet and I was shocked when she told me about her experience.I emailed Jane at short notice for a bridal bouquet as I had struggled to find what I was looking for in the months leading up to my wedding. Jane emailed me back and advised she could and requested an inspo picture, which I was so pleased and grateful for. I then didn?t hear from her for 10 days after which I got a response ?Hi, yes sorry was on holiday? (Barely an apology or acknowledgment of how long it had been since our last email). Along with the price and advising she just needs to confirm whether she could get the brown dried foliage on time and that she?d know by Wednesday. Come Wednesday, I?d heard nothing but assumed she must have gotten hold of the dried foliage.I asked for a whimsical, less structured bouquet with creams, nude, beige, brown with a hint of burnt orange with dark brown pampas/dried florals and foliage.My bouquet on the day had no correlation to the colours requested. Instead it had so much green foliage, yellow/green undertones on the flowers and baby pink and yellow, when there was no mention of green foliage. Janes response to this was that she just assumed I wanted green foliage, and that the pictures I had sent were heavily filtered but this could easily have been confirmed by just asking me or advising me to clarify colour choices. It had not been brought up in our email exchanges and I had actually described the colours I wanted along with the photos.I?m utterly shocked and saddened that my sister had to be on the receiving end of her condescending questions on our faith and some sort of past trauma relating to Jane?s experience in going to school with the majority being Muslim/brown skin and the ?stories? Jane?s mum would tell her from teaching in a school of high Muslim student attendance. I?m sorry but we have no connection with Jane?s experience with her peers at school not her mum?s teaching experiences My sister simply went to collect my bouquet.Jane did agree to take out the green foliage (which was about 80% of the bouquet!) but the colours were so off there wasn?t much else that could be done. Eventually once I got the bouquet, I took out the burnt orange flowers and attempted to make my own bridal bouquet the best I could, with my own dried foliage.I actually follow Jane on Instagram and loved her personality, work and presence on the platform. It goes to show that you never really know the true character of an individual based on what they choose to show on social media.
June 2022 by Mrs H Cowan
Today I received the most beautiful flower arrangement from my work colleagues and the bouquet is really beautiful purple and peach, a combination I would never have thought of. Its very scented so my house smells beautiful
May 2022 by R S
Such a beautiful little shop with great flowers just such a shame about the awful customer service (which is in stark contrast to Love Flowers), I felt as though I would've been better off ordering online which doesn't help local businesses. Therefore I wouldn't recommend Jane Maples Flowers for an 'in shop' personal experience when purchasing something special.
April 2022 by Nima Tahvili
Ordered "Florist?s Choice Floral Gift Box" online for next day delivery. It was gorgeous. Smooth ordering process and on time delivery.
February 2022 by Farhana Haque
On our third bunch now and we are so happy we found this place! Consistently beautiful flowers and they've all lasted a really long time.
February 2022 by Bob the punk Dog
Ordered by my son flowers that cost £150 and were to be a grand gesture not a shockingly bad disappointment. The owner has been so insulting and has caused so much hurt by her rude and disrespectful comments. The flowers were not even pretty badly arranged withHalf dead mismatched roses with a grotty ribbon holding them together.
