September 2023 by David H
It is a standard Wickes store.Good range of products and sufficient parking.Sometimes staff are busy doing other things and end up with queue at checkout.
August 2023 by Bart Krezel
What a horrible customer service.The bloke at the till had no idea what he was doing. Took him ages to sort out the prices. Was not bothered to say anything, even when I was talking to him and tried to help.After few minutes people behind me become annoyed, in the mean time it was several other employees wondering around and do nothing at all.Terrible experience.
June 2023 by Zoe
Always helpful & friendly...never once talking to me like i don't know what I'm doing (honestly I never know what I'm doing!)Thank you Matt, Iain & the rest of your crew
April 2023 by Kimberley Rosson
Staff on the shift last night where fantastic I didn't get there names.Young guy on the till and the lady with blonde hair spoke to me about my paint I selected.They where so helpful.Definitely will return.Also as a decorating consultant I was impressed with the knowledge from staff and Wickes coloured emulsion paint (the 2 for 24 offer) is definitely better then Dulux paint.Also I have worked for Wickes and Homebase before.
March 2023 by Patrick Briscall
Good range of products but van be slow at the tills.
February 2023 by Victoria Coleman
I popped in tonight for softener salt and I was met with 2 lovely, smiley, helpful young staff who couldn?t have been nicer and assisted me with the heavy bag to my car. Thanks so much, the young get a rough deal these days but they were employees to be utterly proud of. I will start using that branch, even though it is not my nearest - purely because of this experience.
January 2023 by Andreea
After kitchen installation I still got a huge stock of unused items what I have been paid for.After two months of email and phone calls with no reply "we call you back"...I was keep asking where I should fit the pieces or otherwise to return it,the head manager told me I am not allowed to ask for explanation because I signed the agreement for the kitchen project and also I can not return it even if all are still new in original packaging. OK..so where I should ask for advice about the project if I am not allowed to ask them?Anyway..I have been treated horrible and I have been told is not place for negotiation(why do you presume I was negotiating???)even if I was just asking for help to finish my kitchen.
January 2023 by Ade Allistone-smith
The staff at wickes hemel hempstead where very good today sorting a pricing issue out,outstanding customer service,and the wheel barrow is greatThank you
November 2022 by J Roze
A gent named Paul was extremely helpful and a pleasure to talk to. If this reaches Paul - thanks for the advice for re-sealing my bathroom.Great store, great staff.
September 2022 by Ade colne valley tackle and bait
The staff at wickes hemel hempstead where very good today sorting a pricing issue out,outstanding customer service,and the wheel barrow is greatThank you
July 2022 by Paul robinson
Very disappointed, staff were very unhelpful. I wanted a sliding shower door and I think as I wasn't buying a complete bathroom they were not interested at all.
July 2022 by Peter S
Never had any issues with wickes. The staff are helpful if you need assistance and their stick is usually good too.
July 2022 by Fruityplayzz
After kitchen installation I still got a huge stock of unused items what I have been paid for.After two months of email and phone calls with no reply "we call you back"...I was keep asking where I should fit the pieces or otherwise to return it,the head manager told me I am not allowed to ask for explanation because I signed the agreement for the kitchen project and also I can not return it even if all are still new in original packaging. OK..so where I should ask for advice about the project if I am not allowed to ask them?Anyway..I have been treated horrible and I have been told is not place for negotiation(why do you presume I was negotiating???)even if I was just asking for help to finish my kitchen.
July 2022 by ????? ????????
I would never advise you to do any bathroom or kitchen renovation with them , I have a very bad experience with them,. as you can see i paid the full amount in July to receive .the job should be done by september . then i I found out that bad management delayed my work to November .. so please Be careful dealing with them. They are scammers and don't give customers any importance .
July 2022 by Peter Skelton
Never had any issues with wickes. The staff are helpful if you need assistance and their stick is usually good too.
