June 2025 by Vasile Bandas
Fast service and friendly staff
December 2024 by John Lewis
I called in yesterday to buy some light bulbs. Alina was extremely helpful and went out of her way to sort the correct size bulb etc. Great customer service.
August 2024 by Mike C
Hemel store is the best in the country! The store wouldn't be the same without Becky.... she's always so helpful and friendly!
Great store and better service than scr*wfix across the way!
June 2024 by Neeraj Sharma
Nathan good lad
April 2024 by Dipak Soneji
Quick and friendly service. Assistants are very accommodating and knowledgeable.
April 2024 by matt james
No direct phone number is a massive issue!!!!
February 2024 by Matthias Tortini (The Big One)
Where do I start. Agh? Nathan. Someone I should consider my brother now. First time in Englands tool shop, and this man- he gave me advice that I couldn?t have asked from my own Nonna.These nails will look fine in some blocks of wood, doesn?t matter what?s attached to them. My father will have Nathan?s name shall me and my rather extensive family decide to visit again.He is invited to come visit once in a while, because no one shall bother lovely Nathan again for the help he gave to me today.
November 2023 by Fawad Khan
I went to toolstation in Hemel Hempstead to get some bolts but I had no idea as to the size required as I only had the insert on the table legs. Mark from toolstation was so incredibly helpful and really went out of his way buying sizing up the exact size bolts needed. Mark was incredibly patient, highly informative and helpful. He provided a very high level of customer service and I was really impressed by his professional and helpful approach. I will definitely be going back to this store for other parts that I need. Thankyou :-)
September 2023 by Rick Wilson
Well stocked, friendly and knowledgeable staff.
August 2023 by Johnny Balboa
Thank ya Nathan those bags of cement you sold me are great punching bags, ready for me next fight!
June 2023 by Johnny Badman
Big up Nathan was really helpful today thank you Mr sir
June 2023 by The Top Donny
Nathan served me on my last visit to this store, he was very professional and helpful.
April 2023 by George
Service was terrible and the staff extremely rude
April 2023 by David Woodley
Always helpful
April 2023 by YouAintReady4Me
New manager is rude and disrespectful to customers and staff.
