November 2023 by Fawad Khan
I went to toolstation in Hemel Hempstead to get some bolts but I had no idea as to the size required as I only had the insert on the table legs. Mark from toolstation was so incredibly helpful and really went out of his way buying sizing up the exact size bolts needed. Mark was incredibly patient, highly informative and helpful. He provided a very high level of customer service and I was really impressed by his professional and helpful approach. I will definitely be going back to this store for other parts that I need. Thankyou :-)
September 2023 by Rick Wilson
Well stocked, friendly and knowledgeable staff.
August 2023 by Johnny Balboa
Thank ya Nathan those bags of cement you sold me are great punching bags, ready for me next fight!
June 2023 by Johnny Badman
Big up Nathan was really helpful today thank you Mr sir
June 2023 by The Top Donny
Nathan served me on my last visit to this store, he was very professional and helpful.
April 2023 by Iain Harpley
Harry sorted me out with a tank fitting when others didn't have any. To my delight it was also £7 cheaper. Will definitely shop here again.
March 2023 by Ray hemel
What is wrong with this place. The amount of times i have gone there to buy something then been told by their staff . Sorry we dont have it in stock. What a waste of space tool station hemel hempstead is
March 2023 by C F
Went shopping here for the first time and was served by a lovely young lady called Vilija. She said she was the Branch Manager, which I immediately knew to be the case because she had everything under control. Very happy with the service, store was nice and clean and had what I needed in stock. Easy to see that shes doing a good job. Thank you Hemel Toolstation
March 2023 by Hotspur Hustle
Went shopping here for the first time and was served by a lovely young lady called Vilija. She said she was the Branch Manager, which I immediately knew to be the case because she had everything under control. Very happy with the service, store was nice and clean and had what I needed in stock. Easy to see that shes doing a good job. Thank you Hemel Toolstation
March 2023 by Elizabeth Fade
Come in the other day and a lovely assistant, His name was Dean was super helpful. Found me exactly what I was looking for and helped me take it to my car. GREAT SERVICE made my experience very enjoyable. Thanks Tool Station. I will be back!
March 2023 by The Boss
Really good service, I was there for a while as I wasn't sure what exactly I needed. Dean served me and was very nice and helpful. Thank you very much.Edit: Is there any reason why Vilija is rude and disrespectful to staff and customers? Shocking iv never met a worse manager in my life and I have met a few! AVOID!
March 2023 by Hanna K
Store manager was very helpful! Patient, and with a smile has assisted me with getting the right items I needed to complete home project. Great customer service!
March 2023 by Natalie Taylor
Great service from Dean when I came in last week - he was polite and helpful. Would definitely come back!
February 2023 by Charlie
Can't stress enough how helpful and polite and professional Dean was, truly saved my bacon on a job for a client! Top notch service!
February 2023 by Shayne Burgess
Was served by Dean and was pointed in the right direction for a step ladder that I needed ... Very helpful and much friendlier than the other tool supplier that we won't mention
