February 2023 by Raif Nordli Holden
A young gentleman called Martin helped me choose the correct shoes. Very nice and polite guy.
July 2022 by Mick keen
Very good shop.it has all your sports equipment that you need and plenty of adult and kids trainers.
June 2022 by Ashley Randell
The new GAME store in the sports direct is perfect
January 2022 by Esha Udeshika
If I could rate this no stars at all, I would. Absolutely disgusting service. The store manager employee number 56871 provided me absolutely disgusting service. No refund for a faulty product. I kept telling her that the item isn't as described on the label. It was a glove that was supposed to work on mobile screens but it did not. And I kept telling her I was claiming my Consumer Rights under the law. She said it was their policy and the company as big as them will not make legal errors. So shocked by this. They think they are above the law.The manager is an absolute joke! Rude, arrogant and an absolute uneducated woman who just did not want to accept the fact that they were wrong in making such polices.Don't ever buy anything from them!
December 2021 by Shahrooz Rezvani
Mediocre excuse of a shop! Poor customer service. They claim to have a no refund policy in place since the 80s.We were shocked when the store refused a refund today, and Michelle the shift manager blatantly advised that its the customer's responsibility to be aware of the return policy and read up what was merely a blur of sign at till point. Appaling!For everyone out there, avoid at all costs and if you don't, then study the signs in this store as it's a plot to refuse a refund.I will be taking this further.Considering retailer's days like this are numbered, I am surprised there is no shift in their attitude.Thank goodness for Amazon, never again!
October 2021 by Mandy Cossey
Do not buy from this retailer if you ever want a refund on the goods purchased. I bought a pair of running leggings - poor quality & they didn?t fit properly. I took them back expecting a refund but they don?t give refunds!!!! They give exchanges for similar, poor quality, clothing or a credit note. Im now stuck with a credit note that i don?t want and can?t use!!! I will not be buying from this retailer again.
September 2021 by / skn
It's Sports Direct. With expectations set for cramped stores with cheaply made, branded tat you'll be just fine. If you're looking for high-end fashion you'll be disappointed.
July 2021 by Sophie Frost
Visited multiple times in the last few months and am so impressed. The staff on the shop floor kindly offer help when you're wandering, and when you want to try shoes on they instantly get them out the back for you. When I asked for advice on different types of shoes they gave me excellent advice.The staff on the till were excellent. One lady especially made a trip, as she made my dad and I laugh and made me feel like my custom was appreciated.The shop is well stocked and every time it had exactly what I needed.The manager and team at this store are doing a great job and deserve praise from Head Office.
January 2019 by Mariana Leim
It was the most horrible changing room I ever saw.
November 2018 by Tesh ness
Selling faulty goods, severe pain in right foot from karrimor trainers. When attempting to return or get an exchange the day after was point blankly refused any solution and told they were sold as seen, even whilst ha ING the receipt. Won't be going back to this chain, and hoping they go the same way as toys r us
April 2018 by Paul Hunter
Found the trainers I wanted. Was told my size was in stock. But only had half a pair. Just one shoe. Do they have a one legged man theif? Appalling customer service.
January 2018 by Aliya Shah
Always queues and especially if you want to try on some trainers or shoes. Bit hit and miss with stock too.
October 2017 by Chris Ayres
Very friendly staff, I wanted to buy some leggings here as I enjoy lounging round the house in them as opposed to wearing jeans all day, the girl I asked was a bit surprised as I'm male and she said, you want women's leggings? I just made my point about the comfort etc and she was glad to.help.and got me the right sizes to suit my shape very good quality too for 4 quid a pair you can't go wrong anyway very friendly helpful staff who remain calm under pressure
September 2017 by Christophe Ayres
Staff are ignorant I came in to buy myself some leggings for fitness regime I asked a girl where the on sale leggings are she took me to totally the wrong place lol, then I asked another girl she looked at me and said you want womens leggings? But your a guy and I said yes but leggings are great for jogging etc I was treated like an alien ð??½. From another planet have these sales assistants never seen footballers train in the cold they don't wear shorts they wear leggings, it makes me so angry how dumb some people are
September 2017 by lyndsey lou
Answer the god damn phone! 3 days trying to call you and no answer everyday. Terrible store! Customer services even put me through to you and still no answer! The owner of the retail sports chain should come down on this store like a ton of bricks!
