November 2023 by John Howard
Went into the Hemel branch to ask to see an adviser about my savings accounts on the 2nd of October. The very pleasant lady took my details and told me someone would be in contact within the week. I still have not had any contact, phones calls, emails or text messages yet. Today is the 13th of November. I must say at this moment l m very disappointed.
August 2023 by Luke Harvey
Sara helped me out and went above and beyond in helping me with a problem that she did not need to. Would recommend her to everyone.
June 2023 by juliet chesters
Excellent customer service from the super helpful Georgina, totally put my mind at rest about my account. 100%..!!!
February 2023 by shaz terblanche
Santander Bank is THE best bank to me. The staff are absolutely brilliant and friendly
February 2023 by luke chambers
opening and closing times are awful. means i have to take a day off work to get down there.
December 2022 by Tim Bunker
Moved my account to Santander best thing I've ever done.
June 2022 by Karl Peggs
Super helpful and friendly staff ? thank you Sara M and Shirley!
January 2022 by George Lima
Although online the Hemel branch stated they were open until 4.30pm today, they were in fact closed. So I rang Santander Customer Services who were brilliant and Julie said that may be short staffed due to Covid which is understandable. I have always had great service from them and things happen, its a shame that others don't give consideration, especially in these trying times.
July 2021 by Lawrence Hewitt
I booked on line for an appointment to discuss a savings account. In fact ...this was the only option Santander offered. I booked on line and was given a time and date to speak with a member of staff. Yesterday came and went. No one called me. I should be surprised. I'm not surprised because it seems that most of the UK banking sector are in utter disarray. Avoid Santander. Avoid them all. Stick it all under the bed.
July 2021 by Lee Ohara
Not open today down to computer issues not on website Saturday 15.05.21
July 2021 by Ed Redwood
said they were open upto 430 today, got there and they were shut at 2pm !
July 2021 by Talha Qureshi
Incorrect timings.. they close at 14:00
July 2021 by Abu - Jaffer Ullah
Staff are very friendly and helpful
December 2016 by aga lort
Good service
