January 2024 by Monika Zajac-Stefanek
Nice place just next to the cinema so very convenient. A little disappointed with the service, they all friendly but not very attentive. We got the starters and drinks quickly but the main didn?t come for an hour and we had to ask the waitress to check with the kitchen. Waitresses didn?t ask if the food was good or if we need anything else. Food was average, spaghetti bolognese and pizza were ok but nothing special. Probably not gonna go back.
December 2023 by David Scott
Loud, slow and pretty poorly cooked and served Italian style food.If you like to go for a nice meal in load noise, kids everywhere and blokes dressed in tracksuits and sliders - this is the Italian style restaurant for you.My recommendation- have a Nando?s and save £50!
December 2023 by mat d
If the pizza oven isn?t working it may be an idea to A. not open your pizza restaurant or B. Tell people before they sit down and order drinks. Staff were unapologetic and quite frankly rude. Plenty of other places to eat nearby, definitely won?t be returning or recommending to anybody .
December 2023 by Liz Anderson
Decided to try one of the grill dishes ...saltimboca. Hard to believe they would serve wet cabbage soaking the large plate with water, blackened chicken ( grill not cleaned)... and a small shrivelled up piece of bacon which required investigation to identify...regret not taking photos...the staff were very good, 5 stars to them.Parking: Arrive early. Shared parking with cinema and takeaways.
December 2023 by Stephen Fletcher
A very good evening. The service was great. The atmosphere was OK, it was very loud and a bit cramped (on a two seater table).All the food was tasty, but with the price tag. Portions was very small.Overall, this is a fast food restaurant, made to feel high-end, enjoyable but at the cost there is better!.
November 2023 by Adrienn Galambos
Nice place, good food. Thes seem a bit understaffed, had to wait quite a bit to order and get the food.
November 2023 by Sasha Gomez
Very expensive £16,95 for lasagne! £15 for spaghetti
November 2023 by Anthony Punshon
The food was excellent, but that would be expected when they apparently took the time to birth, raise, and slaughter my chicken after I placed my order to demonstrate their commitment to freshness. Plus, I came in to celebrate my 46th birthday, and they saved me a tonne of time by allowing me to celebrate the next 3 birthdays while I waited for my main.They were slow. If you didn't get that. We were here for an hour before our main turned up. An hour and a half later and they still haven't taken our dessert order.I'm hesitant to order dessert, honestly, because I'm not sure I'll live to the next turn of the century to eat it. But my son's having one, so wish me luck.I'll update this review from my flying car after I've eaten it.Also, the toilets were awful. Don't fill the time waiting for your food with drinks. Trust me on this.TLDR: Food was great, but unfortunately nothing is worth THAT wait.
November 2023 by Nataliya Toncheva
Lovely, family friendly restaurant. Staff was polite and accommodating.I really love the spicy prawns in tomato sauce that used to be on the menu, alas not any more. The waitress and the chef were fantastic in fulfilled my wish. It wasn't a problem for them at all.Thank you!
October 2023 by Elizabeth Gallen
Arrived when restaurant was almost empty. Children had a starter of fried mozerella. Waited almost an hour from our arrival for main course to arrive (pizza and kids pasta). Told because children had a starter that delayed everything else. Despite being completely unjustifiable in the time it took, management sought to justify it. Learned my wife had a similar experience in last visit. Will never return. Very expensive for what it is as well.
October 2023 by James Troup
Had a lovely meal. Lots of the menu, good quality food and excellent service. Subscribe to their newsletter and get a free bottle of prosecco, wine or two deserts!
September 2023 by Angus Wood
Really not up to scratch. My friend ordered a prawn risotto that was so anaemic and watery that it looked more like porridge. He couldn?t finish it.I ordered the meat calzone and it came stuffed with peppers and chicken - it was more like a big fajita.It was served with some pizza-style tomato sauce for dipping but it was completely cold. Really not appetising.It?s also very expensive for what you get, with a large pizza costing the best part of £20.Save your money and go somewhere else.
August 2023 by Adam Chester
Staff were lovely and friendly but had to apologise about the size of the portions. I'm 6ft 6inch and 105kg and the ravioli I ordered as a main barely touched the sides and should be served as a starter. Food in all was good but underwhelming in regards to portion sizes, we ended up spending nearly £200 on food and didn't get much for our money. I've loved eating at Prezzo for years now but am now slightly put off by the overpriced menu. Other members of the family enjoyed their food but I would say to anyone wanting to visit here that if you are hungry then stay away from the Risotto and the Ravioli as you will not be filled up! Next time I choose to eat at a prezzo I will be sticking to the pizzas for main course.
August 2023 by Nigel Norman
Dropped in after cinemaNo booking but offered a nice table for twoPlaced order, for starters and chicken mainThen told NO chicken, due to demand/delivery problemOrdered instead beef with mash . . . to be told mash was off too!What? At 7:30 pm!So we changed our mains order again (which was delicious and good service)ok so why five stars?What followed was a master class in customer careAGA, duty manager, first apologised, offered us a round of drinks and then said there would be no charge for the whole meal. It was on PREZZOWow, didn't see that comingThank you Aga for taking the initiative to turn a negative into a positive situation without waiting for 'a customer complaint'Overall GREAT PR/customer service and an equally great mealOf course we'll return . .
August 2023 by Adam Wood
It's OK, that's about it. Service is quite slow considering it's next to a cinema, staff are friendly though but only if you can catch their attention. Can't say it was great, but I can't say it was awful either. The food was OK, but kids' portions are a bit of a joke. Veg dip sticks for kids starter is 4 slithers of peppers and 2 cucumber slices?! Main was OK portion size for kids and dessert was OK size. Adult burger was great and adult pizza was to. Just the slow service really brings a dampner to the experience. Not really reflective of over £80 bill for 5 to eat really.
