October 2023 by Sam Griffiths
Great service, Shaz went the extra mile. He made the whole experience less over whelming, I would highly recommend.
October 2023 by Tracey King
Reasonable price and excellent speedy service replacing a broken iPhone screen.Excellent customer service
August 2023 by Benjamin Lyons
Recently visited the store, Very professional extremely prompt service. Very informative. Would highly recommend.
July 2023 by Camerons Cars
Top guys, brilliant customer service, value for money, gave me an amazing deal, can?t recommend the staff at mex enough.
May 2023 by Debbie Latimer
As helpful as 02 were unhelpful !!! Really lovely guys. Turned a grey day with no phone into a sunny one . Plus 6 months guarantee.
March 2023 by Molly
Super nice people with good music and friendly atmosphere. Paid a lot of attention to getting everything right down to the last detail. Very nice, completely recommend!
March 2023 by Juje McGregor
So grateful to Ahsan and the guys in Mex. They went above and beyond to help me sort out my phone. So kind and courteous. Definitely recommend
March 2023 by Taylor Weston-Banyard
Got my iPhone XS Max screen protector, guy serving was really friendly, great customer service and reasonable prices. Certainly the best phone shop in Hemel.
October 2022 by Maz G
Very genuine place, felt welcomed soon as I walked in! Had my phone fixed in a hour with verry quick service! Also great prices!! Will recommend all my friends! ??
May 2022 by Jack Brownsell
Took phone in for screen repair, on collection phone cover was changed to a differnent colour and it was used. Back cover wasnt also seated propley and glue everywhere. THEY ALSO STOLE ALL 4G SIGNAL HARDWARE IN PHONE!! MY SIM CARD WASNT READING NO 4G. TOOK TO VODAFONE THEY CONFIRMED PARTS WAS STOLEN FROM INSIDEADVOID AT ALL COST!
April 2022 by Justine Batchelor
Absolutely awful, my phone was here for 4 hours and it came back broken, screen was replaced but touch completelygone so I took it back to be told I would need to pay again! £200 down the drain unfortunately, avoid and go to a reputable shop!
April 2022 by Rebecca Picknell
I brought my ipad here with a broken screen, yes they replaced the screen and fixed it but they also caused another problem so when you pressed the keypad it then had a mind of its own. So not usable at all. They refused to help me. they caused the problem and tried telling me they will do it at a cost, absolute joke please no one go here and waste your money go to a proper store like Apple or timpson. Someone trustworthy
February 2022 by Shanon Ashcroft
The staff here are always very lovely and helpful. They prioritise their customers and respect them massively. The services they provide here are amazing and they are always friendly to anyone who walks by. From fixing phones to selling and buying phones this will always be my go to place. The accessories and help they give is amazing. 001
February 2022 by Hypehouse 3
Took my phone in to get my screen fixed and a new back they put a bright blue back on it which is not the colour off my phone when I asked what's this all about they said its the only one they had when I asked them to replace it for the correct one they wanted more money out of me and when I said just take the value of the new back off and I will just pay for the screen they said they would not do that and made me pay full price for the repairs so I could get my phone back even though it was incorrect.If there was a zero star ratting that will be what these guys are.DO NOT GO TO THIS SHOP!!!!!
February 2022 by Ahnaf Mohi
Great customer service!!! I only had a problem one time with an item I purchased but the staff were very helpful and helped me fix the issue straight away so I?ve got no complaints!! KEEP DOING WHAT YOU DO BEST!! (zzy_9)