October 2023 by Jacqueline Merrison
I am lost for words regarding Manir Pharmacy in Bovingdon. I have spent 2 days , on the hour, trying to call this business regarding my 94 yr old Mum?s repeat prescription, which once again has failed to be delivered to her. I live 1/2 hr away so obviously easier to phone them. They just don?t pick the phone up, it rings out until it ends the call. This looks like day 3 of trying to get through. It is such poor service & gets worse
October 2023 by Love 2 travel &
Booked our covid jabs on NHS app, Wednesday morning greeted by a friendly blonde lady in a black suit, waited outside till it was our turn. The chap who did the jabs was friendly and entertaining. All in all a good experience . They do walk ins but only at the times listed on the front window.
October 2023 by Emma Dick
Amazing pharmacy. So helpful and friendly. Go above and beyond helping their customers. Couldn't ask for more.
October 2023 by Linda may
Len was so helpful .Coming to Mountbatten House to give us our flu and covid jabs made it so easy.Thank you from everyone on MH
September 2023 by bill rugg-easey
Having read some of the reviews here I was a little disappointed. I was expecting to meet with a character not dissimilar to the infamous Norman Balon (London's rudest landlord), but instead I was met with: kind, efficient, and friendly staff. So I'm afraid I have to give five stars.
August 2023 by Sarah Lloyd-Baker
Terrible service for the village. Only wish there were an alternative. That?s what no competition does for you. Closes every day at 1pm for a lunch break. Wow. Totally brilliant for a service industry where those who are working need to come out in their lunch break to get their prescriptions fulfilled. Customers have you heard of them?? Way over on labour percentage. 4 people! Crikey. Completely nuts. When I queued up at 2pm?, to be told the pharmacist is on lunch now and to come back later!!!!!!!!!!!! Please someone set up an alternative!!!! Terrible terrible. If you have time and the means drive somewhere else - kings Langley?
April 2023 by Jamie Russell
Rude and unhelpful staff, don?t deserve to be in such a business that relies on professionalism and care.Wouldn?t use again, if it wasn?t for the elderly locals needing to get prescriptions I?d wish they went out of business.
April 2023 by Kim Bickell
Horrible experience. Went to collect a prescription that was on the NHS spine. One of the ladies there was lovely, and the other was incredibly rude. She told me that it would take between 45 minutes and an hour to process the prescription, and that I'd need to come back. As it had taken the woman so long to work out what she needed to do, I didn't have much faith in her so I asked if she could call me when it was ready as I'd already left work once to collect it and didn't want another wasted trip. She said that they couldn't possibly call me because they were so busy and the male pharmacist chirped in to agree with here. There was one woman in there buying Ibuprofen.I told them that I didn't expect it to be such an inconvenice to the two of them that I'd come to get a prescription from a pharmacy and that I'd go elsewhere. She slung the piece of paper at me.I'm absolutely shocked that this place still has any customers. I dread to think what would happen if an elderly or frail person went in and experienced the same.
March 2023 by Susanna Larkin
Truly disappointed with my experience with the pharmacist, he showed zero sympathy or interest, and was just incredibly difficult, I don't think I've ever had a conversation with a healthcare professional where I've had to work so hard. I would have put it down to a bad day but going by the other reviews here this sadly doesn't seem to be the case. Genuinely surprised by his lack of care.
February 2023 by Tara Johnson
Rude pharmacist, disgraceful customer service. Such a shame for a village chemist to be so bad, when many rely heavily especially those who cannot travel further & many elderly people within the village.The Pharmacist is utterly rude. Regularly late for opening, I waited this morning for it to open at 0900 - when the pharmacist turned up at 0902 he went in & opened a few minutes later (it rarely has staff in ready to open on time). Rather than burden the doctor I thought a pharmacist may be able to help. He shouted for me to go away for another 15 minutes because he wasn't ready & had to turn his computers on - whilst rolling his eyes & huffing. I assume the till and computers should be running by 0900!On another occassion - he has point blank refused to give my husband my prescription because it was sent by the doctor the same day (it was urgent & I was told to take immediately) and he didn't have time.On a more worrying occassion I took a friends child into the chemist as the child was burnt in the cafe next door by a falling cup of coffee - he screamed go to a doctor i don't treat children, then carried on gossiping to his friend.His staff are terrified of him. I am not sure if anyone regulates these pharamcists, seems rather worrying. He is in the wrong job!
December 2022 by P R
Popped in to have a look around as it looked nice from the outside.Lots of health and beauty products. Store was clean and tidy. Staff behind the counter asked if I needed help and I said I was just browsing and was left alone to have a look in peace.A very rude man works here and his attitude is just disgusting. He was talking to other customers in a very abrupt manner. Maybe he was having a bad day but talking to customers in the manner in which he did was just awful.I don?t like shopping in a place where I don?t feel comfortable. Sure to say I don?t bother spending money here.
October 2022 by Alice Kennealy
Gave me someone else?s prescription!Rude and very short mannered staff, high prices and very limited opening times.This pharmacy is the reason I order my prescriptions online now.
October 2022 by Nicola Atkins
Avoid this place if you can! The pharmacist is incredibly rude, unhelpful and incompetent (worryingly!)The staff that work behind the counter are lovely and try to help and I feel sorry for them, that they have to work for such a horrible man.They often don?t have the meds in stock (not a new thing, pre-pandemic it was the same. It?s been the same for years!).My husband has health problems and has various monthly prescriptions. So many times they would not have any of his meds in stock and the rude pharmacist would just shrug his shoulders. He could not care less that my husband needs regular medication or he gets very poorly. We now obtain all our prescriptions on line and we get them every month without fail.The pharmacy does not do what it is supposed to?.dispense medication to customers!
April 2022 by Nancy Trudo
Absolute joke of a pharmacy! Had me waiting 30 minutes with no explanation or apology whilst the only pharmacist messed around doing covid tests (whole queue of people!) Finally gave in when he asked his assistant to pass on the message that he would be another 30 minutes. Very unprofessional and rude. Go elsewhere.
January 2022 by Lindsey Baldwin
Really helpful and professional, nice local village feel too
