August 2025 by Jess Roberts
Great customer service here!
Luke went out of his way to help me on several visits.
Highly recommend: expertise, friendliness, patience and genuine wish to help.
August 2025 by Lily
Myself and my partner came in yesterday for a return visit after Luke was so helpful to us on our initial visit. Luke went above and beyond his role to help us and advise us (again). Thank you so much! You?re a real credit to the company, and we?ll definitely be back!
July 2025 by Yabba Yabba
Very good.
May 2025 by Chris Jarman for Totland & Colwell
I am one of the Isle of Wight Councillors in the West Wight. We have a lengthy wall at Freshwater Bay that we would like to paint with the support of local artists, students and school children. We seek advice on the best paints to use for the project given the nature of the wall and it's exposed position. We can provide images of the site. Please advise who we could engage with. Thank you.
April 2025 by Daniel Klimkowicz
I Have place an order over week ago for over a grand. It?s meant to be delivered today , however I didn?t received . No email , or update in my order. Wonder when I can expect it ? Hope to get some answer here . Thanks
April 2025 by Peter Pischedda
Really friendly staff, will always advise you on what type of paint you need. Best paint on the market.
March 2025 by Ben Marks
I rocked up out of the blue on Saturday morning, with no clue what we needed or what we were doing. Picked a colour and then got totally lost with trade vs consumer. The gentleman there was patient, clear, calm and literally explained and guided on on different types of paints and what we needed. We ended up leaving with something totally different from what we planned but he was so right! Honestly, I plan on returning and cannot state how highly I rate the service we received!
August 2024 by Jen Duffy
Barnsley store is a absolute disgrace spent over £100 on 1 tin of paint 2 weeks ago I ordered it and it's still not here I've been fobbed off over and over I rang up the company itself rather than branch n they told me there was something wrong with the order and they would phone up the branch last Wednesday one of the staff saw me and said I would have my paint by 3 days didn't say 3 working days said 3 days so I assumed Saturday and oh look still not got it !! she should of said 3 working days which cos of bank holidays would of been obviously Tuesday!! which if that was specified would of been absolutely fine !! but no you didn't say that did you ? every time I've phoned up I asked them to chase it up and was told can't chase it up !! these people take your money and then when something is wrong won't do anything about it until you complain with the company itself !! can't chase it up ? funny took the man on the phone 5 mins if that to tell me what's happened .... you took my money but won't look into it ? safe to say will never buy from here again !!
May 2024 by EB&k Painting Decorating
Great service, everything You need for painting is available. good quality, paints cover even tough marks properly. Highly recommended
February 2024 by Karl Wilde
Reliable products from a well established supplier. Great customer service from the staff. Keep up the good work.
November 2023 by Benjamin Thomas
TOP Quality Service From LUKE!I went in today with my father in regards to a wall sealant spread for a wet rooms. We were having problems and Luke didn't know the answer however he called his managers and gave us a business card to say call back soon. Called Luke back 2 hours later and he said he knew the product we needed and was polite in directing us to the correct one. Will be back again!!!!
July 2023 by Kev's Decorating Services
I can't praise Ian and his team enough. From day 1, I found the team at Hemel Hempstead very welcoming and helpful. Excellent customer service ?
April 2023 by Pat Paddy
Possibly the best service I have ever had. Friendly and knowledgeable staff who went over and above to get me the paint I urgently needed. Thank you so much!
December 2022 by Mark Bonham Carter
Visited today and the staff couldn't have been more helpful. Really excellent service....
October 2022 by Paul J
Dulux centre hemel offer competitive Quality priced paint products I found there Staff are very knowledgeable & on hand to give you the best advice thanks to Simon & Tim for your all your help will definitely recommend & use again
