June 2024 by Adam Messulam
Difficult to condense my experience down to something short yet useful. Came technical support have been first rate. I have had the pleasure of dealing with them on several occasions due to wishing to activate additional features on both my previous swing gates and now my sliding gates. Their technical support department has been arguably the best customer service experience I have ever had with a company. No question is too basic and despite my mediocre mechanical and electrical skills they have never failed to both answer a question or resolve an issue.
Today I was forced to rely on their warranty procedure and again they made everything seamless and easy despite a slightly the nature of my purchase complicating matters slightly. Absolute pleasure to deal with no matter who picks up the phone at their end.
July 2023 by cindy goddard
Technical service was outstanding they couldn?t have been more helpful and patient!! The products are great and very reliable when installed correctly.
July 2023 by Tracey Cashman
Excellent Technical Support today - thank you Richard!!!
March 2023 by Doug Povey
Avoid this company, waited 3 months for parts and then thier accounts start chasing you even though you haven?t received the goods.
March 2023 by ailish berry
As an end user I rang asking for help. Paul from Hemel Hempstead talked me through reprogramming a keypad. His patience and knowledge was a welcome change to other companies I have dealt with in the past. Well Done Came keep up the great support.
March 2023 by Leanne Curry
Ignore there warranty , there products are cheap and when it breaks they find every way they can to not resovle a new product and just want you to buy a new one
March 2023 by Jason Scott
5 stars as always
March 2022 by Shazia Khan
Really good customer service.
March 2022 by Fahad Abrar
Very efficient and very helpful.I am an installer and was looking for advice on a discontinued handset. The staff are well qualified in their subject matter and they knew exactly what I needed.Would highly recommend to anyone.
March 2022 by Dwayne D'Souza
Avoid at all costs. Equipment is totally useless and unreliable. Terrible interface and quality. I suggest you look at the reviews on the Google and apple App Store before using this company. There are loads of reviews all saying the app doesn?t work yet nothing has been done about this.
March 2022 by 71stumpy
Very good communication
March 2021 by florinel68
Top people...a struggle to get everything over the email back and forward but in the end i had exactly what i needed. Thanks.
March 2021 by Kevlar
Great people and technical support have always been a fantastic service for me when I've needed their expertise ?To the technical department:Ian, Joe, Paul are absolute stars!
March 2021 by Robert Taylor
Very good equipment, good trade discount and extremely good technical support.I have many account with gate automation companies and the tech support is superior than any other.
March 2021 by Mali Tervoli
Very helpful and immediate answer about the problem, everytime I call or e-mail tech support.
