January 2024 by Carole Treadwell-Jones
Friendly and helpful
January 2024 by Geoff Hazell
Excellent service after my third vist to sort problem with my new glasses
January 2024 by ley ney
All the staff are very friendly and helpful and the optician explained everything she was doing and why. Didn?t have to wait and was seen on time
January 2024 by London 64
This visit to Boots Optical department was unfortunately not a great experience.One of the machines for testing the eyes was not working so the full eye test was not completed yet I was still required to pay the full amount.I had a form for Bolle safety glasses from my employer to be used and this caused some confusion as staff members were unsure how it worked and then had to obtain a password to log into the Bolle system.In all honesty, I think I may look at an alternative eye care provider for my next annual eye review.What should have been a swift easy process took far longer than needed.Sorry Boots, not very good this time.
January 2024 by Richard Basterfield
on time , professional and friendly optimetrist
January 2024 by Lucy Bundy
Prompt and efficient service with an expert optician.
January 2024 by Stan Purbrick
The young lady who examined my eyes was first rate. Very polite and friendly and explained clearly the results on screen of the photos taken. And very clear in instructions when having the eye test and its results.
December 2023 by Andrew Clarke
Punctual, professional,polite
December 2023 by Gordon Glenn
Your colleague, Fariya, I think her name was, was incredible helpful. I couldn't have expected more help and a better service. well done Fariya, great work.
December 2023 by Gary Crouch
Very happy with the service I received today Nina is the kindest professional optician I have seen
December 2023 by V Michael
Amazing and professional team - thank you for your guidance and excellent customer service in Hemel Hempstead - get that no where else!
December 2023 by wwe Harry setup
Nina was pleasure to see.Friendly and approachable
November 2023 by Steve Talland
Great service and very thorough
November 2023 by Caroline Weldon
I was given my annual eye test on 26 November 2023 by Jasminder and was very impressed by her manner and professionalism. Kieran had meanwhile taken readings from various machines and had conducted himself with an easy competence. After my session with Jasminder, Kieran helped me decide on two new frames. His advice and patience were very gratefully received by me - such a lovely, gentle young man. I returned for my new spectacles on Saturday 11 November and was greeted by a smiling Gaynor. She proceeded to ensure they fitted perfectly - nothing was too much trouble. All-in-all, I am left delighted with the whole experience.
November 2023 by David Fairhurst
Fuaria was fantastic. Friendly, reassuring and knowledgeable.
