March 2024 by martin old
Very basic, dated, tired rooms. No plug sockets near the
February 2024 by Tez (Tez)
Rooms are okWifi is terrible even the 'ultimate WiFi is terrible 6mb at best!!????
January 2024 by Meera Doshi
Keith was really friendly at reception, even when my son asked him lots of questions on arrival!! Izzy also helpful from customer service.Jennifer also very welcoming and followed up to ensure everything was going well. We stayed one night with two kids and have no complaints for the price you pay!Also breakfast has heaps of choices for vegetarians. Thank you!
January 2024 by Damilola A
Probably the last time I will stay at Premier inn. Insulation is so bad that I could hear the constant creaking of the floor boards when the person in the room above walks. This kept me up part of the night. Paid for Premium WiFi and best I got was 9Mbps. No sockets beside the bed as well. Staff is very friendly
December 2023 by Jim Seaton
Nice place - we stay here regularly and the staff are always friendly and helpful.
December 2023 by Armando Piedrahita
The rooms are ok, the price matches the location.
December 2023 by Pino Stifanese Stifanese
Lots of bargains just need to have the time to sort through the stock.
December 2023 by Jim Cowie
Not the best example of a premier inn, tv didn't work, lamp didn't work, breakfast is usually served as an unlimited buffet but this was only cooked to order.The evening meals were reasonably priced and tasty and there's plenty of vegetarian options if you bring a rabbit .. I mean friend who's a vegetarian.
November 2023 by Heather Giller
Came here with a colleague as we were working from our head office. Stayed for two nights and the receptionist was very lovely and friendly upon arrival. I checked out after the second night however my colleague was checking out the day after. Checkout was a simple pop your card in the box as you leave. I get numerous calls later that day to say I'd left all my things in my room and my items are being removed... I called back to talk to them about this and couldn't get through. They had mixed my colleague and my own room up and emptied all of my colleagues things out her room and shoved them in a bag and left them at reception. Some of these things were pretty valuable and the attitude of the woman dealing with the situation was so awkward and somewhat rude. My colleague asked them to put her things back in the room they've put up for her and she had to push for that as they refused to do it at first. They then moved my colleague to another room for her final night, but the stress it caused for her and myself was appalling. It's a shame this happened and I'm sure it doesn't happen regularly, but the attitude of the lady who dealt with it ruined our visit.Rooms: Very basic premier inn but you get what you pay for
October 2023 by Alan Matthews
Basic hotel, poor WiFi. Unfortunately no Holiday Inn Express in same area.
October 2023 by Craig Fernee
A good clean hotel with plenty of parking and friendly staff.
October 2023 by terry gillham
Can?t fault this brand stayed in a good few now and the staff are polite and helpful close to the hatfield galleria and just half hrs drive from Harry Potter tour at levesden which we went to only trouble was getting back at rush hour using the north circular but that?s to be expected being outskirts of london..handy also the pub is right next door for breakfast and other meals
September 2023 by lukebullusbdc
The hotel was good, staff were friendly, room was clean, very inviting. The restaurant was a massive let down, food was cold and breakfast station was dirty and unorganised. Car park facilities are good, I didn?t have to pay for parking, and wifi was okay for general use.
September 2023 by hayleyjwilliams80
My partner and I stayed for two nights whilst we were in the area visiting family. The room was as expected, it was clean and tidy. The bed was comfortable and there were extra pillows. There were tea and coffee making facilities in the room. The air conditioning was great especially as the weather was hot. Unfortunately the breakfast wasn?t as good as we?ve had previously. The coffee machine was broken, the cereal dispenser was broken, the fruit was frozen and the hot food was cold. We are staying again in October for a family wedding but will be removing the breakfast from our booking.
August 2023 by Peter Wyllie
Very helpful staff, but confused by the room air con. Supposed to only provide heat but found provided cooling to 19C.Would have been nice to know at start of the stay, as got too hot during night and in desperation turned on "heater unit" to 19Cand found cooled room beautifully.Needs clarification.Food & drinks: Excellent value meal deal with helpful pleasant staff.
