March 2024 by Trish
Good shop loads of bargins
March 2024 by Celery-Vids Baldwin
Gr8 deals on heat logs!!
February 2024 by Leeann Taylor
Never have any advertised stock
February 2024 by Jennifer D
What a mess! Really hard to find things, lots of empty shelves and random sale sections with products that are damaged or missing pieces. Lift is broken too. Go to another branch if you can.
February 2024 by Scott Kendrew
Massive shop full of bargains downside longs queues at the under staffed checkOuts but moved quite quickly will visit again only problem you can't take your shopping trolley up stairs as no lifts or ramps
January 2024 by Jo Lingard
empty shelves
January 2024 by Gary Wigmore
Use to be a good place to shop but resently the items on the shelves are are all over the place and the prices are all over the place
January 2024 by Sharon Francis
Everything we picked up we had to date check multi drinks multi crisps chocolate most things we picked up food wise was out of date and when we told staff members they were not interestedb
January 2024 by Jenni Arnold
A working lift would help
January 2024 by dhairya is live
Nice place to buy home appliances and grocery
December 2023 by Danielle
The customer is always right.According to the Shannon the supervisor that is definitely not the case.Proceeded to the till to purchase my items, to which once scanned was a higher price than advertised. I took it upon myself to head to the where the item was located in the store and take a photo of the price advertised with full description of the item for my reference.Once back at the till, the till assistant was not able to honour the price without authorisation. Ding ding the till assistant called for the supervisor.Firstly. No hello / good afternoon.Basically I got yeah what?s the problem. After explaining to Shannon the ?supervisor? that I truly believe the price should be honoured as it?s unfair your advertising at this cost.I get told by Shannon that no she ain?t doing that becauseA) that ain?t the priceB) everything has gone up in price(so are we as customers to know what?s the right price and what?s wrong ..??)C) they haven?t had time to change the price tags(Forgive me if I?m wrong, that?s is not the customers problem)D) they get 48 hours to remove it from the shelves so you won?t be able to purchase this now.The attitude from Shannon the ?supervisor? was absolutely vile, she had no means to help in anyway. I was not willing to stand for this let alone her disgusting customer service.From here I requested to speak to a manger, shannon told me no one is here, again I refused her outcome to my query and from here I am not sure who she called but another lady came to assist.My goodness! This lady could have not been any more helpful and this is not to just say this because she agreed with what I was saying but she cared and wanted to help!! The lady agreed it was the stores fault on not changing the advertised product price tags and yes as a customer how are we to know what?s right and what?s wrong. I?m very sad I did not get her name but she definitely must have been higher up as she was not actually dressed in full B&M uniform. So thank you to This lady. You understood my point of view without hammering nonsense that had no point to me as a customer.I would highly suggest Shannon is demoted and is considered for some customer service training because her attitude stinks, it?s almost like she didn?t want to be there anyway.We as customers are not mind readers, maybe the store should pull their finger out and change the false advertised pricing. We are not the ones in the wrong you are Shannon.
December 2023 by Sharon Hewitt
I have mit visited for a while but enjoyed my experience and the customer service was great I would goo again as there is a lot items of good quality.I would recommend my friends and family
December 2023 by David Kakoczki
The store is ok, but staff nr is low so many times long the queue at the till. I didn't get what I wanted... interestingly, they haven't got velcro.
December 2023 by DAVE VORALIA
Quite a big store prob the biggest in hertfordshire,Its 2 floors and the range of goods seam to be a lot more than other b&m stores,Big carpark as there is a tesco super store next to b&m
November 2023 by R Lowes
Not the best B&M. Not sure whats wrong with labelling the items correctly. Not the friendliest staff either.
