March 2024 by Tyler-Jayden Busby
My dad went here today (16th) and their naan breads were labled as out of date on the 6th and some bread even had mold on them ? he told the staff and she rolled her eyes and snatched the bread out of his hand, put it back on the shelf and told him choose another one then and walked off! Sadly this is the closest shop to us but will be going literally anywhere else whenever we go shopping, the staff are always rude here. Would put minus stars if I could.
March 2024 by David Crisp
This is the worst supermarket in the world. Filthy, terrible layout and inadequate staff. You will undoubtedly need to join an unnecessarily long queue, in order to pay. I now bypass this store in favour of iceland or aldi.
February 2024 by Greg Bullock
Staffed by utter morons. 2/7 checkouts operational.
February 2024 by Nana Aba
I find the staff quite appalling as they have an attitude towards us innocent customers they act like they are being forced to work a few days ago all I wanted was I pack of plastic bags and when the issue wasn't quite solved security rudely said to me LEAVE HER ALONE and this has not been the first time I have been untreated well .There fore I will be giving this ASDA in particular 1 star
February 2024 by Josh
Asda have got a real moron working "security" who shut the second door as I was approaching despite me being on crutches. He then just motioned to me to use the other way in.
February 2024 by Na'Cara Peddy
Good place to do your weekly shop for an affordable price
February 2024 by Celia Senanayake
Very poor self service system and some offers are not been put through correctly.
February 2024 by Daniel Gouveia Menezes
Awful supermarket. There are never enough of the small trolleys. Most of them have wonky wheels anyway. Too many items low or out of stock and checkout staff who are slow and more interested in chatting than doing their job efficiently. Most of the customers look like they haven't had a wash for a few weeks. Only positive is the wide car parking spaces but I won't be returning!
February 2024 by Ayanjit Shome
Lovely place to spend time and shopping
February 2024 by FZ Mon
Simply?.. driver could not follow instructions I added for delivery, driver did not call, so I ended up going for a walk in the rain and wind, he almost missed out on 3 water crates, which I reminded him off. Driver still managed to miss out on delivering 2 other items. I carried goods in. Missed items can not be redelivered, you cannot collect them at store, all you can do is wait 5 days for your refund. With all said, website isn?t any better than the delivery service or call to customer services. Hence my score of 1, which I think is poignant.
February 2024 by The Storm
on 4 different occasion's i have tried to shop there but i can never get a trolley. due to my shoulder i have to have a trolley not a basket but i can never find them i spent 15 minuets looking for one once. then they have a delivery of trolleys but i went there 25.01.23and there was none again. there never seems to be any staff around. there only ever seems to be one till open when i go with ques all the way up the isle
February 2024 by S R.
Hatfield has the worst asda in the whole country, I have used your stores all over...but this has to be the pits No one knows anything and the stock Is never replaced for weeks at a time, never go back there again
January 2024 by Benjamin Theanne
Great place to shop with ample if parking spaces...
January 2024 by david young
Had a problem with a neverstick saucepan purchased from Hatfield store, which would not work with my induction hob, despite the documentation saying it was induction compatibleOn line ASDA "help" pretty useless, just referring me back to the store, as I had no receipt despite paying for it on my Asda cardTracie at the in-store desk could not have been helpfulAs well as having a lovely sunny disposition, she took my details promising to go back through their records and find the sale.Sure enough, rang me in a couple of days saying found the sale and to bring the pan back for a refundTracie was not on duty when I did return, and I did not get such a cheerful staff member, but still refunded5 stars TracieWhatever they're paying you, you richly deserve, and should get a raise
December 2023 by TheNextBestThing
The floors were unclean, and the service was not good when I asked for help and the store is layedout in such a way that I struggle to navigate it. As well as this the parking is always full so it takes ages to find a space.
