September 2025 by Tomasz Polanski
Good shop, best quality
September 2025 by suzy Franklin
Long queues on a Sunday afternoon waiting to do self- check out at the Harpenden store. Only wanted to purchase one item, so left. Please reinstall more checkouts as it is not helpful to shoppers who are not trained shop assistants and bring back customer service.
August 2025 by Oye
The one thing that always frustrates me is parking but l guess not a lot can be done about that. Apart from that, good shop
August 2025 by Priscilla Lindsell
Great shopping experience awesome checkout operator he was the ultimate customer service champion of the store
July 2025 by Jacqui Osz
Always a posh experience
July 2025 by Mandy White
Quick and easy to pop in for shopping. Especially now Harpenden charges for parking elsewhere
July 2025 by Rebekah Ingall
Am happy with staff and stock at this Waitrose, but the WiFi is horrible, meaning it makes the experience of using the Waitrose or John Lewis apps impossible, and subsequently make loyal customers unable to use their coupons/vouchers earned.
This makes it impossible for anyone with or without a phone, to get the value they deserve.
June 2025 by Ben ?Trianglechokeyou? Waters
I love shopping here...I feel so middle class ?
June 2025 by Eugen Litwinov
Great selection of high quality groceries mixed with the lower priced Waitrose own products. The free coffee for Waitrose member works easily simply by swiping the membership card. Don't forget to bring your own cup. Free parking is extra bonus and good selection of food items at the cafeteria
June 2025 by Ben Egan
Don't bother ordering anything from here on Uber Eats. They'll take an hour and a half to actually do anything, then lie and say they couldn't find any of the items you're looking for.
March 2024 by Rich Hunte
The chaotic layout of the sore means it loses a star compared to most other Waitroses I've been in.
October 2023 by David Margrie
Nice enough store.Quite busy at the time of visiting. 2pm.Waited patiently in line for over 15 minutes for ONE item... happens to be a monster energy drink, I'm in my 30s bearded and id say there is very little chance of me looking like someone too young to buy such a thing... I buy them all the time and have a nice collection at home... regardless... I had been out drinking the night before, all I wanted was a pick me up... after that to be told do I have ID... nope its 2023 all I have is my keys and phone. That's all I need. Frustrated is an understatement. I apologise to the lady on the till serving as I did swear a bit on my way out... however I feel I should not have been asked for ID and refused the purchase.To summarise, I am not going back. 1st and last visit to this particular store. Strange layout too, but that's another story.
October 2023 by Kathryn Robbins
You can be sure of finding the more unusual foods and ingredients here
August 2023 by Dom Simpson
Loved this waitrose, good vibes!
August 2023 by Donna
Great place to shop although sell by dates often aren't great. Excellent selection and always realllly friendly and helpful shop floor staff. Easy parking