March 2024 by Kirstine Cox
This is a hit and miss place. Currently the post office is shut but the store attached to it is open. There are no posters outside stating it is closed so you get inside to find it is shut. The staff are hit and miss. One lady who works here frequently has trouble scanning my prepaid Royal Mail parcels so she has to telephone a colleague to be told she just needs to scan the barcode. She has given me proof of postings which don't show the tracking number on them so I'd never be able to claim against Royal mail if the parcel was lost. I've had to drive back to the post office to ask her to provide new proofs showing the tracking number. One male member of staff is friendly, the other looks like he has the weight of the world on his shoulders.The former female owner of the Post Office used to huff at me for bringing in prepaid letters. I asked her why and she shouted "because I make no money from prepaid letters".I only use this post office as a last resort.
January 2023 by Sanjeevan official Sanjay
Great postoffice in localGood management and polite ?
January 2023 by john Bell
Always helpful, a valuable local resource.
December 2022 by Ukesh G
The staff is very good because they done the services very quickly you don't want to wait for so much time
April 2022 by Mr C
A very handy little post office with a well stocked shop.The staff are always helpful and pleasant to deal with.It can get busy at times.
April 2022 by Charlotte Collins
Fantastic service, we use this PO for our drop and go business mail and they never let us down. Really nice new people who have taken over. Polite and very helpful
March 2022 by David A
Now open again......wider range of food items as well as Post Office
November 2021 by Sarah F
This is the best post office in the area - easy parking, rarely any queues and really lovely, helpful staff. Since they did it up, it?s good for picking up confectionery bits (obligatory for any post office trip for me)
March 2021 by Haydn Dickenson
Each time I go in I hope to find the new staff friendly, helpful and not in the filthy mood they seem to be each time I visit. Never happens.
February 2021 by Rob Harris
I used this post office about 2 years ago and the staff were useless back then. I used it again last week and nothing has changed!2 lazy staff members behind the counter who only seemed nterested in checking their phones, eating takeaway food and pretending to hit some buttons on the computer.I waited at the counter for over 10 minutes and I asked several times what the delay was only to be mumbled at.I'm all for supporting local businesses, but if they are rude and useless then they don't deserve my business!!!
November 2020 by Piers
I often come to this Post Office.Parking is easy and the two people who run it are efficient and focused.( Don't understand the poor review ?1 )It's opening hours are good, never have to queue long and it has ALL the post office facilities I need.Sweets and newspapers to.It deserves our support.Great facility.
November 2020 by Gib 73
Awful post office. I rarely use this post office as the man behind the counter has been extremely rude to me on several occasions. I have made a complaint about him to the post office?s head office.I now usually go to the one in caddington as there is lots of parking, the staff are friendly, they are open 7 days a week and open until 9pm on weeks days which is fantastic. I?d rather drive to caddington than use my local one!!
November 2020 by Ben Miller
Sooo much better than the Harpenden main post office! Lovely helpful staff
November 2020 by Tony Bowes
Always efficient and helpful
August 2019 by Jenny Perry
I do not understand the bad reviews, I am very happy with this post office. It's miles easier to use than going into Harpenden and I have always received helpful service here.
