March 2024 by Ricky Wallace
Fantastic, incredibly helpful staff
February 2024 by Original Baddiexo
DO NOT TRUST THIS POST OFFICE AS YOUR PARCEL WILL GO MISSING. Even if you pay a £1 I still used my hard earned money to ship the item so why is there an excuse of well it?s the service you used, so what even if it takes longer it should still get taken, I wonder if I job in Royal Mail does that mean I can steal parcels from the public, seems like a cheeky way to save some cash and to get all you want for free ?what?s in the parcel? and only offering compensation on items that have tracking like pssh I?m sure this will go missing with tracking, I can?t wait to receive the £700 that?s been offered as compensation. But for someone who is currently trying to spend less seems like I either have to the change who i ship with or have to pay the extra just to be deemed as SPECIAL feels like discrimination and a war against parcels anyways these jokers on the phone tired to give me the slack excuse of oh sorry you parcel may be missing is ridiculous and to think here is better than Waltham cross I would rather wait in a long line than to have people steal your both my parcel and say it?s missing and to be given attitude by a man from Royal Mail customer service just because I want to put in a complaint. Like I said avoid at all cost the most unreliable post office.
February 2024 by Paula C
Dreadful! Arrived at 9.15am and the first customer in a queue of 7 people hadn't been served due to their slow computer system (they opened at 9am). The person behind the counter didn't feel it was necessary to tell the 7 customers in the queue that there was an issue. 2 people that arrived after me decided not to wait and I eventually left, having not been served! Avoid this Post Office and go to the one on Newham Parade (which opens at 10am week days).
January 2024 by C Ay
Worst customer service ever. There is no staff
January 2024 by Ron Scott
Not a very reliable sub post office - sometimes closed when it should be open, long queues when it is, sometimes only 1 serving.
January 2024 by Antonia Ques
Please call first as again they aren?t open during the stated opening times.
December 2023 by Shal Kennedy
I went there Saturday morning the Web site said open to 1pm then on door hust said post office closed went up to counter asked an Indian lady and she just shrugged shoulders ?
December 2023 by Amanda Ellis
Absolutely awful service. I went to collect my parcel (my second attempt, after having visited on Saturday morning only for the desk to be shut for no apparent reason). After serving the customer in front of me the incredibly rude man behind the desk shut the barrier down right in front of me. I was the only person in line and it was well before 5pm (when they allegedly shut at 5:30pm). Initially I thought he may not have seen me waiting however when I approached closer to the desk I was told "he was closed and he was not going to stand and argue with me about it as he was far too busy". A complete shambles.
December 2023 by Dave Anning
So rude.it says it closes at 5:30 and when i turn up at 3:50 the old guy tells me its closed ,i tried ask a question he completely ignored me.They need to change the times if they close early so people dont travel for no reason .
August 2023 by Tracy Rose
Useless branch! Always shut due to ?no staff? or ?systems failure?. They never update the internet to show if they are open or shut. What a date of time!
August 2023 by Tu Bui
Turned up at 10.30am on Saturday and found out that all positions were closed.
July 2023 by king albatros
Nice place. Post offices closes at 5 PM. Lunch hour is very busy as everyone turns up at lunch time.
June 2023 by Richi Bautista
Literally the worst experience I?ve ever had in a post office! I don?t understand why the old man was so rude, being argumentative, and kept trying to turn me away saying he doesn?t have time. I just want to get my vehicle taxed so I can go to work, it shouldn?t be so hard!
February 2023 by Karen Heathcote
Poor service well below par
January 2023 by Evergreen T
It closes at 4pm not 5.30pm. Very misleading information here. Wasted my time.
