December 2023 by ALPHA MadNETIC
Really Good
August 2023 by David Mizen
Recently had to visit to sort a suit. We'd ordered online and unfortuantly got all the sizes wrong. Went to the counter and was helped by an incredible woman (sorry I didn't get her name, petite brunette mid 20s ish). She could not have done more to hunt through the local stores in an effort to find me a suit that fitted (I'm very big guy) including searching though stores that only had a vague connection to where we'd be in the next few weeks. She also hubyed through instore stock and made any suggestions she could come up with. Unfortuanly didn't find one in the end but that was a failing of my diet not her! I will be back next time I need something!
April 2023 by michael ingrey
My wife is always in here, changing stuff.
August 2022 by Marie Levv
One member of staff very rude, laughed at my mother when we had to come back to try the refund AGAIN due to her small knowledge of being able to refund via Apple Pay.. disgusted, she should know more about her job
May 2022 by Nick Baker
Have to say the customer service in this particular NEXT store is right up. It was late , 24 hours before and event I needed the right clothes. Sharon the deputy store manger went above and beyond to help me get my evening outfit spot on. Hunting in the back for a particular waistcoat, advising the right fit. I really felt I was being looked after. It was the end of the day yet Sharon was still bright, bubbly, helpful and positive. No way could I do this or get the help and support when Searching on line, the face to face customer service in the Cheshunt next is often superb.Thanks for your help and the outfit you helped me piece together did the trick.
February 2022 by Mary King
Terrible manger very rude and not helping this next store is very badly run and the staff are very rude ! I went in on a Sunday and I had a issue and the manger would not help very unhelpful
October 2021 by Jonathan Josh Phillips
Such friendly personable staff! Thank you especially to the young lady on top floor who kindly gift wrapped for us Sunday 26th Sept @11:45ish ;)
July 2021 by tina panayiotou
I have spoken to head office numerous times to update their opening times on their website.Please change Sunday times from 10.30am to 11am. It's so frustrating arriving to next at 10.30 and it not being opened!
November 2020 by Amy B
I literally live next to the Brookfield centre so I?m always in this Next. The staff are fabulous!! Always so friendly and helpful. They even returned my bank card when I accidentally lost it in there near Christmas. The baby clothing section which I mainly go for is great and if there isn?t the stock you want the staff will happily order it for you. I love shopping in this store. Great all round!!
September 2020 by TorgutM
Brilliant help buying a suit. Nothing was too much trouble. Great staff. Well presented store. Keep going. Thanks.
August 2019 by Austin Gray
Terrible service. Rude and patronizing staff.
July 2019 by John Coates
Went to store as my Son was going to a Prom next week and needed a suit etc etc, the choice was overwhelming, skinny suits regular suits etc etc, any way I am not here as a advert for Next, however Jackie who helped us was brilliant, went out of her way to make sure my Son was all decked out. a big thank you to you.
February 2019 by Samuel Konadu-dwumah
Quality fit to size
January 2019 by Olly Dark
Had to order size but it arrived in store next day
January 2019 by Lesley J Featherstone (#leslush67)
?? next sale as the mark down is full 50% off
