March 2024 by Jenny S
Way too slow and no customer service, they were acting like they were at home and didn?t have customers to
March 2024 by Louise mcmahon
I love costa.. this one isn't bad but isn't great either. There's always someone being trained up so clearly they don't keep staff very long, making the process slow and queues always out the door. Tbh this doesn't bother me too much. The problem is with a member of staff who last time I was here with my friend and baby, this staff member kept moving my buggy with my baby in it. It wasn't in the way, I had it pulled right upto the table and plenty of space for people to get by. I ended up telling this woman to stop in the end. On top of that, I had to use the loo to change my baby and it was disgusting. If I wasn't desperate, I wouldn't have used them. Honestly gross.
March 2024 by Jassen Payen
Very convenient location and ample parking space for a quick stop off. Right near Brookfield centre, so a great place to grab a coffee and go. Quality of the coffee received was excellent, too.
March 2024 by steve evans
Long wait as usual. Noted at least 5 staff but just one actually making drinks.
February 2024 by Jade Burton
Had multiple orders come incomplete and today received a note saying ?soz no mac n cheese or toastie? instead of a refund from themselves.
February 2024 by Maria Nichola
Always a lovely coffee experience ??
February 2024 by robert piggins
Very popular with Brookfield farm shoppers, handy toilets too?
February 2024 by Ismini Krassismenou
I go to Costa Brookfield typically 3 times a week to do my work after school run. The staff are all really happy & friendly. John in particular is really dope, he always recommends me new teas to try & introduced me to the banging seaded brown toast :) only downside of this costa is the aircon is cold and they can?t turn it down.
December 2023 by Kay Bee
I went today for breakfast with my husband. I gave them clear instructions on what we wanted, which was two hot chocolates (one normal one and one hazelnut hot chocolate) both with cream and to be made extra hot. Only one came with whipped cream and neither of them were hot. I went back to ask for cream and was told my husband didn't pay for it, even though we asked for it before paying! Ridiculous staff who can't get an order right and then somehow blame you for getting it wrong.
December 2023 by Ian Reynolds
Great for coffee, (plenty of choice), - can even sit in and outside if you wish in the summer months. Great staff very helpful, very pleasant, great sense of humour too. Well worth a visit, enjoy.Wheelchair accessibility: Good thought out access for this shop.
November 2023 by Christine Morris
Always good coffee at Costas. The food was fine, hot and very welcome.
October 2023 by TorgutM
Sept 2023The restaurant is overdue a deep clean, especially the window sills, table legs, and the floors.PreviouslyEveryone has worked really hard during lockdown to keep every customer happy. Credit to the team. The click and collect service is overwelming for them at times. Store is clean and tidy and well presented. Sadly Sophie is leaving the team. A real asset being lost. Why is she not a store manager here yet I will not know. (The current manager is nice too). Good luck.
October 2023 by Jab World
I've always had good service from the staff here. I do hope head office looks after the staff at this branch as I know they don't always get the help they need. The current staff at this Costa are great with customers, friendly and very efficient.
October 2023 by Lorraine Adams
Staff very friendly and helpful. Toasties are amazing but be careful they are very very hot. Only downside was bird toilets were filthy/blocked.Parking: Keep an eye on how long you park here.
October 2023 by Loubell Prior
Some times the hot drinks end up being just warm so always worth asking to have them made extra hot but the staff in here are lovely.
