March 2024 by mike toney
rede customer service and unprofessional. Avoid.
January 2024 by Mohsin Rizvi
Outrageous at the abysmal level of service provided by the Bushey Heath Post Office, WD23 1GE. This branch's performance is not just substandard; it is a gross display of incompetence that has caused significant disruption and potential financial loss to my business.On numerous occasions, I have been met with a closed branch during posted business hours, a clear indication of a complete disregard for customer service and operational responsibility. Most recently, at 12:40 PM, a supposed 'lunch break' led to an unannounced and extended closure, leaving urgent parcels, including mine, in limbo. The promised reopening time of 2:15 PM came and went with no change, showcasing a shocking level of unprofessionalism.The two-star Google rating of this branch is a glaring testament to its chronic inefficiency and ineptitude. The staff's nonchalance and apathy towards their duties are not only infuriating but utterly unacceptable in any service industry.The impact of this negligence on my business is profound. An essential parcel, critical to my operations, is now delayed, creating a domino effect of disruption and potential financial loss. This is entirely due to the incompetence and lackadaisical attitude of the individuals running this branch.
January 2024 by alaa b
Very poor customer service.
January 2024 by Ms Noise
Great local Post Office.Staff are ALWAYS helpful and friendly and have a little chat with you.The people complaining about opening times need to get a grip.What Post Office is ever open until 10pm?The times on Google are obviously for the Morrisons opening times.Thanks to all the helpful staff at this branchI can highly recommend.
January 2024 by Samsung Bot
Opening times inaccurate. Closed on Sundays
December 2023 by Anndra Alexandra
Opening and closing hours should be separate from the ones for the shop and the ones for the post office! They have the post office closed on sundays but on google says open until 10pm.
November 2023 by David Collins
Not a customer focused operation. 30 minute queue with one person working at glacial speed. Second counter opened eventually. Worst of all the staff are miserable, never smile and act as if they're doing you a favour. I think Morrisons should get a grip here with some staff training.
October 2023 by Ratna Lakhani
Quick service!
September 2023 by Renato Trevine
Very slow like any other British services in this country
June 2023 by Bittu Kurian
Wrong info in Google page, never picks up the phone, closes around 17.30 even though closing hours are shown as 22:00
April 2023 by Rich Chip
The one star is for the staff at the front whom are nice, but they missed out on 5 due to AJ who works for the post office section. I am going to put in a formal complaint after this and one to who ever regulates this post office. He is a very very rude individual.
April 2023 by Mil
Post office times are incorrect. So silly that opening times are not listed accurately online. Extremely frustrating.
March 2023 by Marco Caamano
Not open when it should be. ?
December 2022 by Antonia Gaman
It?s been 15 times I needed to use this post office and every single time IT WAS CLOSED! I always went between 3pm to 6pm, it?s never open although it says it?s open from 8am to 8pm Monday to Saturday. I have a package to collect and been there 3 days in a row never open, nobody to give it to me and it will be sent back and I will lose the money and the package. I wonder what?s royal mail gonna do about this, paying people for this job and they?re never there. AWFUL!
September 2022 by Kay Tang
Disappointing that the Post Office was shut at 5.30pm when advertised as being open to 8pm. Infuriating that when asking a staff member I was met with the response ?5.30? and a shrug of his shoulders?.bear in mind the time was 5.35pm