They used to be much better.....I called to arrange my payments.....no friendly manner..... terrible
February 2023
Sent my partner a letter saying don't pay on the card until they write to her again so she didn't. They are now adding charges and sending debt collectors for non payment even though they are the ones who said not to yet. They are aware I am her carer and of her mental health struggles and that she cannot speak on the phone.... read full comment
February 2023
Completely useless text me at 7.47 this morning to read outside metre it 1.20 now nothing yet I can't go out,This is second time when I ring I just get held on line to someone come on covers up with some excuse starts all over, There is no water in he'll for these greedy horrible living lot,holy water they need.