July 2024 by DJ Kim Bình Official
Very good,i will comeback ?
July 2024 by Fusion Cheerleaders
I will never return to this nail shop. During my visit, while heavily pregnant, I was informed that they don?t accept card payments on Sundays. This information was not mentioned before I sat down, nor were there any signs indicating this policy. The real issue arose when I received the worst nail service I?ve ever experienced, prompting me to get them redone the following day elsewhere. The staff insisted I walk home to retrieve my card and return with cash, but I opted to bank transfer the payment instead. Despite providing proof of payment, they still accuse me of not paying whenever my mother-in-law visits. The quality of service and customer treatment at this nail shop is unacceptable. I strongly advise against going there.
June 2024 by Francesca T.B
I recently moved to Broxbourne and thought I?d try out the local nail shop for my birthday as a little treat, but I should have just gone back into London.
I felt like the lady that did my nails was so annoyed at me for no reason, and kept snapping at me for various reasons despite the fact that I was genuinely just sat still and in silence trying to let her do her job. They also had very limited colours which made the process longer in getting what I wanted.
In the end the nails turned out great, but they would have been great at my old place for a better price, faster turnaround and much more relaxed experience. I was also overcharged even though the price was on the board, but at that point I didn?t care and just wanted to get out.
Wouldn?t be surprised if some of the 5 star no comment reviews are from bots/fake accounts as they?ve never reviewed anything but Broxbourne nails.
I won?t be back again.
June 2024 by nguy?n phi long
Very ok ??
June 2024 by Pauline Georgiou
Extortionate. 3 weeks ago I paid £55 for builder gel but put that down to having to take off acrylics. Today £55 again and wanted cash which I had but purposely I paid on card.
Won?t be going back. My friend pays £40 in London and having called around today, in Hoddesdon Nail Bar it?s £35 and in Sexi Nails it?s £31! Both with the French polish!
November 2023 by Lauren H
Love them
August 2023 by Lisa Barnaby
I booked an appointment for 11.45am today for a pedicure.I arrived on time and was asked to take a seat. At 12 I was put on a chair with my feet soaking in water. The girl then proceeded to do a new customer's nails. Did not say anything to me. At 12.15pm I asked when someone was going to start doing my pedicure. (there was 3 people working there) I was told 2 minutes. No apology for running late or explanation. At 12.30pm I decided to leave. I understand that sometimes they may be running late but at no point was there an apology or explanation. Have lost my custom for good.
August 2023 by Katya Neville
Wouldn't recommend this place. Had my pedicure and manicure done .the conner of my toe nails wasn't cut or cleaned, dead skin around toes not cut off ,I had to ask the guy ,could you cut this off please, nail varnish laid on so thick that it looks all lumpy and bumpy. Little toe was only painted half way ,when I ask to correct, it was pained over thick.I paid 80£,and I hate the way my toes look .bad job unfortunately ,worse experience.
August 2023 by Gifty A
l wasn't sure of want l wanted at that time , cos I wanted to try something new my daughter gave me.. The lady wasn't helpful. She wasn't serious with my nails doing . She even did mistake with the powder on one of my hands.She taught l was a coloured person (black woman) so, l don't know my right.She finish doing my nails without letting me washing my hands . She did someone's and let her wash her hands.(She was white) She just left without me knowing is done. The next thing for me is the guy asking me for money ?.
June 2023 by Lynne Home
We don't take cards on Sundays despite a card machine being on counter??what a bizarre set up why cash only ? .....?pedicure was okService: Pedicure
June 2023 by Emily Dickens
Awful customer service. When I phone and booked my appointment that afternoon, I was told I had an appointment at 5pm. I was still left waiting at 5:30 with no apology. Just told she was ?nearly finished? which I could clearly see she wasn?t!I ended up having to leave the shop without getting my nails done, as I now didn?t have time before I was due to go out at 6:30. Would never attempt using this service again?
June 2023 by M Martinez
I booked a manicure with gels this passed Sunday, I was surprised when I did not get a manicure, having repeated it when I walked in. I simply got my old gels taken of and new gel polish, not what I wanted. The guy doing my nails also filled them so much on top that my nails broke the day after because he filled them down so much. Not happy. I wouldn?t go back.
May 2023 by S S
always super busy but never short of delivering exactly what I have asked for, thank you
April 2023 by Dani
Gel nails peeled after 2nd dayService: Manicure
March 2023 by Daisiemaisie Xox
Most amazing nails I have ever had! The man who done them was a perfectionist every nail is perfect!Service: Dip powder
