August 2025 by Andy Lewis
Products are no different from what you get from toolstation, but normally more expensive. The customer service experience is still very bad here , especially if your own with children- unhelpful, lack any form empathy, it's like dealing with robots and checking out is painfully slow.
August 2025 by ricch rishi
Did many an on line order and packed ready to collect.staff very helpful and in shop is also great.
August 2025 by doina m
Brilliant customer service received from Damien
August 2025 by Sophie Wood
Every time I use this store I vow never again. They never have what I want no matter how basic. Half an aisle for bathroom sealants and no paint thinners. Tried to buy a small tin of varnish, nope only huge ones. Stupid till layout which blocks the main thoroughfare the moment more than 2 people are waiting. Basically anything you 100% that as a hardware store they will definitely have, they won't. I always leave hoping they go bust and a B&Q opens.
August 2025 by Brendon Murray
This is for your website not wicks itself
Your website is absolute rubbish
So hard to use and just utter rubbish
40 mins of my night wasted,gave up in the end and ordered from somewhere else!!!!!
July 2025 by Abigail Brown
I booked a kitchen design appointment at Wickes Borehamwood with design consultant Paul H. Unfortunately, the experience was very disappointing. From the outset, Paul made it clear through his comments and attitude that he didn?t want to be there. What I initially thought was banter quickly became apparent as a lack of interest in our custom.
He was dismissive and brash when we discussed the styles and features we were interested in. When we finally sat down, he informed us there would be no actual designing done during this visit. I provided straightforward measurements for a simple rectangular kitchen, but he responded in an unnecessarily irritated manner, calling them ?extremely vague.?
You would think a blank canvas would be ideal for a design consultant, but sadly, that wasn?t the case. Unfortunately, we had to leave the appointment early despite our initial excitement to design our dream kitchen. Paul could certainly benefit from some customer service training.
July 2025 by Samir Makani
Staff are not interacting or enthusiastic
June 2025 by Graeme Tiplady
Good shop
June 2025 by Alex Kumar M
This is one the of worst Wickes Showroom you will ever find in Northwest London .. Manager was very rude to understand the issues we tried to explain regarding one of our product. Better to avoid this store of Wickes for sure !!!
June 2025 by Barry Warren
Good weekly offers
May 2025 by Dave Holden
Always well stocked
May 2025 by WorloK
Easy access from the A1 with ample car parking spaces.
May 2025 by Alan Ferris
Big shop
February 2024 by beautifulna
Where do I start. We needed our kitchen and bathroom done and this is our closest place. Trying to get ahold of someone to help was nonexistent that should have been our warning to go with other companies but silly us we didn't. They kept pushing back the start date until they finally came and behold they ordered the wrong products so we had to wait for the new product to come in. After the job was finished we were happy untill the bathroom started leaking into the new kitchen 2 months in, we had someone come to see it and even the wickes guy that done the kitchen he said the person who done the bathroom used the wrong pipes and they need toff to replace all the pipes basically take all the tiles. We ask for a second opinion and they said the same . Wickes people have come and taken pictures of the leaking, we have sent them videos and pictures almost a year later still not fixed we have sent emails call, letters the lot and still no one come to fix it and now the new kitchen is damaged too. For such a price we paid to these people we regret ever picking them to do such a job.DON'T USE THEIR SERVICES
January 2024 by Don Webster
Got what I needed in and out
