April 2025 by Babs Gathoni
Long post....
Very disappointed overall with Borehamwood Toby Calvary yesterday. Felt as though our business was not wanted , simply because we booked for late dinner. I think their primary business is hotel guests., not guests who come from outside.
Food was quality was poor, very measly portions of meat for adults in terms of what we were served by the meat carver. (Maybe because they kept saying they are closing up, soon, so we were very rushed we felt ,we got left over cold food ).
My question is -why the online reservation system , should let one book, so close to their closing time?
Better not to allow guest to book online rather than arriving to be told restaurant is closing service in 15 mins !!! In fact on the portal there was an option of booking for 8:50 pm. Yet they clear the tables /food at 9:00 pm. So you arrive expecting a nice chilled evening only to be rushed and be asked to pay , even when you have barely sat to eat your food...
No Mac and cheese, which is what the kids love what we found was hard , dry no sauce and barely any, when we asked for some fresh more for the kids ,we were told kitchen was closing.
No dessert . Nothing , asked to pay the bill just as we started eating.
Basically we felt very unwelcome : sadly we don't intend to come back to Toby Calvary Borehamwood any time soon . Sorry ,but that's how we felt after our experience last night.
I feel the manager could have handled things a little better.
Please improve customer service, experience, a little empathy to those who come late ( or change your Online booking system) so it doesn't allow any booking at least 30-45 mins before you stop serving.
Vegetarian options: More Vegetarian options
Kid-friendliness: We went last night Sat 6th April 2025 for last dinner and sadly very disappointed. The system allowed me make a late booking, only to get to the restaurant at Borehamwood and be told we had 10 -15 mins to plate up and food was being cleared. Basically we got the leftover food , everything was cold,my son loves the Mac in cheese what we last night was hard and dry and no sauce.
Overall thoroughly disappointed the 3 children, we felt barely got their money's worth and neither did we the adults.
April 2025 by Harri Sepple
Visited this morning for breakfast. Service with a smile and nothing was too much trouble for Mandy. The best fried eggs cooked fresh for us by Steve. This is was old fashioned service and we loved it! Well done guys!
April 2025 by colin hungerford
Had a great experience we were served by a delightful young lady by the name of
April 2025 by Devina M
If you like bland food go for it.
March 2025 by Sarah watkinson
Kelly the waitress is amazing and works really hard at her job
March 2025 by Ross Clewlow
Best Toby I have visited. Meat is cooked to perfection, veg is beautiful and there is a wide variety to choose from. Looking forward to our next visit.
March 2025 by Julie Hatfield
We love the food and Ross our waiter was lovely thank you
March 2025 by Carole Brosnan
Very pleasant young man Ross very attentive and had a smile for everyone
March 2025 by Jeremy Thorpe
Great place. Super food. Absolutely brilliant the quality of place. I just been released from a Secure Mental Health Unit and I must say that this place me so excited and emotional. What a place.
March 2025 by Diva J
The food is always delicious and fresh and me and my daughter always have a great time. Kelly is a great waitress
March 2025 by Adam Elliott
Lovely as usual
Thanks Kelly
March 2025 by Frank Mabb
Compared to my local Barnet carvery, my recent visit to the Oaklands was a breath of fresh air. The choice of three carvery meats and the side dishes were all well cooked and presented, as were the starters and desserts. The drinks were reasonably priced and served at the table. Our server Ross was friendly and professional, a credit to his employers. Having been a restaurant critic for another restaurant chain in the past, I would not hesitate to recommend the Toby Carvery Oaklands.
March 2025 by Lesley Waddingham
A lovely restaurant and tasty carvery. Our waiter, Aaron was exceptional. He helped us with using the app and nothing was too much trouble. A warm and friendly member of staff. Will definitely be returning ?
March 2025 by Tom Lewis
Staff very friendly and helpful
March 2025 by Brian Luck
Christina looked after us very well checking on allergies polite and d friendly food was very tasty well cooked and hot only slight comment was restaurant felt abit dated
