May 2025 by Javier Parra
I was victim of discrimination on Wednesday 21/05/2025 at 17:40 by the store clerk who refused to accept my Amazon Returns product for three days in a row. If this continues, I'll take it to a higher level. In the UK, discrimination is a crime.
April 2025 by David Bernstein
Never too busy. Lots of places for EV to charge and friendly staff
March 2025 by R?MZEEN
Naveen was really helpful. Friendly and informative. Brilliant service. First class
December 2024 by Ratna Lakhani
This place is horrendous for amazon returns. They have the audacity to say that one is only allowed to return max of 2 parcels a day. When I got angry and questioned them, the abusive manager started shouting at me that were only a shell petrol station. This man has no mannerism whatsoever i don't know how he got that position!!! After calling amazon, and clarifying, I know these guys are a bunch of liars and amazon also supports this. Don't go there for your returns you'll only be faced with the utmost rudest behaviour.
October 2024 by Arek S
Amazon drop off in this place is like a comedy,
Eweryone skip the que, coffee, petrol, cigarettes, and you waiting and waiting.
Staff unprofessional, rude, and disrespectful.
They don't care about you, only customers who left money important.
I suggest to Amazon to check this place.
July 2024 by Joe Smith
Be careful.
They have a maximum stay of 20 minutes, camera controlled. The sign near the tyre air machine is partially covered by foliage.
The air machine costs £1.50 as on 27th July 2024 and the credit card part of the tyre air machine was not working. The air machine worked with coins.
April 2024 by James B
Update! I went today 28/03/24 and the man working (older man) has people waiting whilst hes using his mobile. Bit of a joke I think, Staff should be attentive and concentrating on what they are there to do.
March 2024 by James Brilliant (Brillo)
Update! I went today 28/03/24 and the man working (older man) has people waiting whilst hes using his mobile. Bit of a joke I think, Staff should be attentive and concentrating on what they are there to do.
March 2024 by leah adams
Discriminating a young boy buying petrol for his bike telling him he has to ?pay upfront? for his 5 pound petrol.Told him he could only pre pay in cash and not on card. This is illegal and I?m making a formal complaint. How can you tell someone they need to pay upfront for there 5 pounds worth of petrol and then not accept a card payment for it only cash? Sounds to me they are pocketing the money. Formal complaint made to head office. My brothers first bike and first time getting petrol on it. Disgusting to do this to someone. Never in my life have I heard such rubbish
October 2023 by Jay Al-Badri
This morning the 15th of October 2023 around 4am, I went to this station to buy a drink. I asked the cashier from the window to bring me coke so he did then I remembered my someone asked me for zero coke so I asked him to bring me zero coke but he refused, he said its long distance for him to move from his chair and bring me the zero coke from the fridge, I was shocked becouse the distance around 10 meters inside the shop.Iam very disappointed of Chell customer surves In this place.The should not put unqualified people in this role. Many serious people more serious working than this not interested man.
January 2023 by Rob Nagamah
Nice petrol station used a few times. Staff friendly
October 2022 by Raf Meo
Typical petrol station. Convienience store is pretty good. Car wash is definately out of order more times than its working.
September 2022 by Brillo
Update! Went there to find they was shut to stock up crisps, takes two apparently. Absolute joke. Always seems to be the same guy always closing to doss around working now so check the rota.This place is shocking, the people working there have no idea what they are doing. They are always confused when they have to correct a mistake (which is often) and so frustrating. I have also witnessed the staff purposely fustrate and wind customer's up. Not nice to see, not well mannered and have no idea how to provide a service. Nothing ever working there either. Shell as a brand promises so much more. Overhaul needed until then go to BP.Seriously can you get some polite staff here!
September 2022 by Jithu M Jose
Bad experience shell elstree way is very bad
August 2022 by M Qureshi
The WC in this service station is always out of order , and me as a taxi driver is always refused to use the facilities . It?s disgusting not to have your toilets in order when you are a service station and you Zoe t people to use your establishment for furling and reliving yourself for a better and safer car journey . Will not be stoping here again even though I wanted to recharge my car here .
