March 2024 by Shamim Ismail
Ordered a Thule 3 Bike carrier for my car. We were served by Chris, who was very helpful. He was very patient, and understood fully what we required. Highly recommend Halfords Borehamwood.
March 2024 by Felix Wilson
---------PLEASE READ BEFORE GOING------------Took my car here for a full service.They advised I needed spark plug change £196.97, Wiper change £76.21, front break pads and discs £378.08, rear pads £148.62 and three new tires £293.97. Total £1,093.85.This seemed like far to much work seeing as I only average 9k miles a year.Took my car to another mechanic to get a second opinion who advised break pads and discs are fine for another 6 months and they can supply all spark plugs for around £50 but no need to change at this stage.I am a hard working young man who cannot afford to be robbed like this and i think it is absolutely criminal.
February 2024 by Tanya Malik
Kish was absolutely brilliant from the moment we arrived at Halfords today to get a few bits done on the car and he even offered to do a 10 point inspection whilst we waited. Superb customer service. Thank you, Kish!
February 2024 by Nazi
It was the very helpful and very polite the worker whoo served me
February 2024 by Steve Cooper
Worst customer service I?ve experienced. Waited 2 weeks for a part to fit a screen to my car.. 2 weeks went by, and when I phoned they told me they?d forgotten to order it and I?d need to go into the store to get my money back.
February 2024 by Edward R
Lightbulb changed in under 3mins.Amassing, THANK YOU :)
February 2024 by Francis Hurley
Very good service.
February 2024 by David Jackson
Excellent service. Victoria at Borehamwood is amazing at her job.
February 2024 by worldpeace1977
Ordered online for collection in-store. All went to plan found all items I wanted with confirmation that all products were available for collection in 1 hr. Did not hear anything via email text and no one was answering the phone when I attempted to call to see if my order had been picked and ready so decided to make a trip as it had been over an hour since ordering and I wanted to get on with servicing my car. When I turned up I was told that not all items were available for collection which explains why I was not contacted. Was told they do not get deliveries from the parts company on a Sunday and I should not have been given confirmation that it would be ready today? As you can appreciate this is very poor service! Not from the staff in the store, they were apologetic. Would seem Halfords computer system is not in sync with the store. This is now going to cost me two lots of petrol runs and the savings I made choosing Halfords vs my local auto parts shop has now resulted in loosing money and time. Poor show Halfords. Never again. Just to Note this is not directly aimed at the staff at Borehamwood store.
February 2024 by Mari Ahegoukian
The service is 5+ stars. The employees are kind and very helpful.
February 2024 by Jackie Pearce
Absolutely delighted with the service! Kish & Chris were extremely polite ,friendly & helpful. Would give 10 stars if was an option. Great job thanks guys!!!!
February 2024 by Ivan Hazurov
Excellent staff
January 2024 by Barry Cohen
Chris was outstanding. Arrived at the store just on closing time new year's eve. Needed 3 car batteries. Nothing was too much trouble for Chris. Superb ambassador for Halfords.
December 2023 by Sheila Magee
Excellent service from Fernando. So helpful, fully explained everything and very professional service. Thank you so much Fernando.
December 2023 by Nagaraj Tantri
They have almost everything for car! And it makes you feel you need to buy everything ?.