March 2024 by Kylie Webster
My partner left his car for 6 hours today for an MOT and they left it sat waiting all that time! And still had the nerve to tell him to wait an extra hour. What a joke ? don't use them!!!!
March 2024 by Fahim Mohammed
One of the worst customer service ever.They don?t know how to talk to the customers.I just wanted to find out my bmw 7 series plug in hybrid have timing belt or chain. They keep passing me to other departments and make me wait 30mins on the phone.
March 2024 by Michael
Fantastic service
March 2024 by Nizam Hamid
Very helpful over the phone, got the part I needed the next day and everything was very efficient. Hard to fault
January 2024 by Achetu Ella
Biggest rip off ever. Tried to charge me £4,400 for work on my car. Giving me a story about how the work is a 2 day job and they charge £169/hr. However I took my car to another garage to fix the same issue and they've only charged me £250! Please just be very careful when you take your car to this place. Please think twice.
December 2023 by Jonathan McIvor
Wasted my time , by not giving me the courtesy car they told me they would. Said my Northen Irish license is not valid . It?s a UK license. Kept me waiting for 30 mins to tell me that. Awful service yet again from a main dealer service center! Do not use!
December 2023 by Razvan Perju
Thank you for the excellent service today! Fast, efficient and great information provided.
December 2023 by Camron Ali
A lot of people did tell me how bad this place was but I had no choice as it?s the closest to me and ohh boy what a headache that was.My car was under warranty and had a few issues with it, they had my car for 9 days and didn?t give/have any courtesy cars available (they never do) so I had to take cab everywhereWhen they had my car I had to call them all the time to get updates and I specifically asked about certain stuff that needed doing?. Anyway came to collect the car and was told everything has been doneLook around the car and to my surprise the one thing I specifically asked them to do and was told it was done was actually not even touched! So I had to bring the car in the following morning and leave it with them for the full day so now I?m without a car for another dayTrust me when I say avoid this place!I won?t be going here again and to be honest experiences like this put me off buying another BMWAnd plus after getting your car they don?t even give it to you clean as you can see from previous reviews all they clean is the outside which is not great and they don?t even touch the insideThere reviews speak for itself
November 2023 by Andrew Orphanides
5 stars for both service advisors...unfortunately down hill from there You're charged 25 pounds for a loan car for three hours although you spend £200,000 pounds on 3 BMW's. your car is cleaned on the outside with most of the doors and the underneath were missed out, didn't even bother cleaning the interior of the car , personally if you're getting a serviced a quick in and out clean makes the biggest difference in the world, picked the car up with low tire pressures after a service...that it what came up on my dash a week after service
November 2023 by Amanda Rex
Fantastic! I needed my car fixed in a hurry and all the staff couldn't have been more helpful. Definitely recommend 100%.
November 2023 by Andrew Lay
Matt what a superstar, thank you very much really appreciate the advice. Thank you very much.Service: General repairs & maintenance
October 2023 by Lillian Katiza
Great customer service. Will definitely be coming back. The coffee at 8 o'clock and the courtesy car whilst they fixed mine certainly helped.
October 2023 by Ash Man
MOT done while you wait, nice waiting area with Wi-Fi and complementary coffee and water machine
October 2023 by Jimmy Leung
Very nice and Professional staffs from reception , customer service until Maintenance man. Very polite and friendly. Help me to solved out my car problems. Special thanks for Sam who's patiently answer my questions with a lot of helps and organizeation.Services: General repairs & maintenance
October 2023 by Ahmet Guler
Worst mini ever!Extremely high price and poor customer service. Their partner, Bumper is not working too so you are unable to pay with instalments. Furthermore, you need to come here every year with different problems and need to pay a lot of money.
