January 2025 by Steven Altman
Nice food but poor atmosphere
December 2024 by Hannah
Very slow serving and don?t always listen. Been in here a few times now and on multiple occasions find them to be extremely slow. Not good for lunch time breaks and people needing to get in and out quickly.
Tables are also dirty never seems like enough staff to support.
October 2024 by Sonya
Extra 1.20 for whipped cream and marshmallows in hot chocolate! The guy didn't give us a receipt and added one extra cake and I had to return it. Also very dirty
September 2024 by Gareth Evans
Another expensive over priced coffee shop staff try hard and the coffee is ok
February 2024 by Sammy Lou
Fantastic service from Aman and Barbi today. Very helpful and patient explaining what was in the hot milkshakes to my children. Couldn't do any more to make us welcome. Thanks ?
August 2023 by Janet Koganovitch
Larger than average Costa with comfortable seating, good range of foods...toasties, baguettes, salads, cakes and cookies etc. Selection of coffees/teas/iced drinks. Friendly staff, nice place to relax and unwind.
July 2023 by Penny Yip
If service can give minus 5, I will, no ketchup, asked for tissue, only gave ONE piece of tissue, this is when you ask, if not, they won't give you any, no salt and pepper, what a poor cafe, when asked anything like glass of water or something, one of the female employee always rudely tell you off or said 'I don't understand what you said', since the manager on maternity leave, the new team are awful. Me and my friend's will look for new cafe to meet up our weekend coffee.
June 2023 by Do?an Kalay
Awesome ?
February 2023 by Lucy R
Extremely poor sandwich selection, virtually nothing left before lunchtime. Sandwich was only toasted one side. I would have liked the mozzarella panini but the person infront of me ordered it and it wasn?t flat like I?ve had many times before from other Costas. I paid £4 something for a small special hot chocolate that said it was rolo but there was no caramel, just a very overpriced cold hot chocolate, and the woman who made it was rude. The place was also filthy and they wanted to move the table next to us while people were eating at it. The guy behind the counter to his credit was polite but that was the only positive - he didn?t know how to toast a sandwich but maybe he was new, and there were only two staff. Will not be returning. Being relatively new to the area it really needs a good coffee shop
February 2023 by Lucy RL
Extremely poor sandwich selection, virtually nothing left before lunchtime. Sandwich was only toasted one side. I would have liked the mozzarella panini but the person infront of me ordered it and it wasn?t flat like I?ve had many times before from other Costas. I paid £4 something for a small special hot chocolate that said it was rolo but there was no caramel, just a very overpriced cold hot chocolate, and the woman who made it was rude. The place was also filthy and they wanted to move the table next to us while people were eating at it. The guy behind the counter to his credit was polite but that was the only positive - he didn?t know how to toast a sandwich but maybe he was new, and there were only two staff. Will not be returning. Being relatively new to the area it really needs a good coffee shop
February 2023 by Mohammed Alam
The staff is very friendly and helpful, spacious, comfortable and clean, and welcoming environment with a good range of cakes and hot food ?,Vegetarian options: They are using different equipment to handle vegan foods,which I very positive ?Kid-friendliness: There are some small healthy snacks bar and babycinoParking: It's belong to Tesco so it's a free parking.Wheelchair accessibility: Yes there is as soon you walk in.Dietary restrictions: The staff is very helpful if you asked then they will inform you.
January 2023 by Simone Coutinho
Amazing staff, enjoyed.
January 2023 by Alexa Smith
I love going to this Costa Coffee the staff and the manager is always so helpful and friendly.
December 2022 by Alan Smith
Excellent and very kind service by Ralf. As belong to hospitality field, we had a great day spent at costa coffee. The ambience and decor is very beautiful. 5+ star ?? ?
December 2022 by Rachel Kellett
I have never experienced such terrible customer service. 2 young girls working, zero customer service. No tables were clean, rubbish overflowing from the 1 bin. The counter was filthy, no oat milk, no waters at 9am in the morning. Many had complained about the state of the place whilst I was dining in with my children. Once we had finished our food, I cleared the. table and politely took to the counter to be told ?that doesn?t go there? put on the trolley behind you! By the young girl who then continued to argue her point that she was busy?! Maybe helping to clear the tables in future might not be my priority to have it thrown back on my face?! Manners do not cost a thing. Costa needs to maybe train their staff to manage their job roles a bit better and to be polite and maybe consider the state of the place and clean tables! Unhygienic to say the least.Dietary restrictions: Dairy free
