November 2023 by Rodney Wright
Every time you get an agreement price online quote, even for something B classed, they knock you down at the last minute or say that's the credit price cash price is less.Your offer will be less than a third of what you originally paid. You're better selling privately, which is my advice.
November 2023 by Casey Louise Ballam
Staff are always friendly and extremely helpful! Beat CeX I've been to!
October 2023 by Alex Pop
Bought a phone from another cex shop, at home I've found out that split, had it exchanged by other phone at cex Borehamwood . After couple of weeks phone started dying by midday. Took the phone back in borehamwood ,they had it changed and said that the phone is ok. I've tried to have the second faulty phone exchanged by othe similar phone but they denied. They said that i only exchanged the phone for voucher but not for the same value( was supposed to lose £78) . Disgusting After sale support. I would give them -5 stars.AVOID AVOID AVOID
September 2023 by Joe C
Lots of games what else can I say.Bought a new switch game at a good price
August 2023 by Lets Talk For Real
Terrible staff, terrible service, terrible location, terrible company never go here
June 2023 by Oliver Grady
Do not exchange items in this store!I took my items in to this store and received a Cex Voucher in return. When I came to use the voucher it had already been redeemed. The only people to see the Voucher would be me, and STEVIE A who issued me the voucher from the borehamwood store .Cex know when and where my voucher was used but are unwilling to resolve it. This has been reported to action fraud with no outcome.So I am left with nothing In return for the items I exchanged.
June 2023 by tamara turko
Helpful and funny guys took a whole bag of games and dvds in and went through them quickly. Much appreciated thank you.
May 2023 by Rob K
Great place to explore! Friendly staff and big choice of games, movies and more!
February 2023 by Arash Asbari
Perfect customer service, and I managed to easily sell 2 of my old phones and games with no hassle. Very friendly staff, highly recommended.
February 2023 by Hendrix Juba
I?m going to stop using cex , so many problems nowadays and there is no way to just phone the store you have to send emails and they are very annoying with replies, I hope a new computer exchange store pops up and takes over. Cex is trash don?t go there
January 2023 by Shane Thanlu
Service has improved. Drop and go is still an issue with slow updates. Faster to use in store trade-in.
October 2022 by Dan Sutton
Shame you can't give no stars at all , terrible shop charging more second hand than brand new , will never shop here again avoid at all costs
June 2022 by Emmanuelle BENNETT
Vincent was the most helpful I could have ever wished for. He was patient, knowledgeable, helpful, kind and even sourced for me something that wasn't in store, reserved it, helped me with directions. Best customer service ever, he absolutely went well beyond the call of duty! I was clueless about which product to buy (it was for a present) but Vincent made it possible, easy, stress free and quick! Thank you!
June 2022 by Reynold Williams
Shop staff were very polite and friendly ready to help .
March 2022 by Marcello Borgese
Borehamwood branch - In a word: Brilliant. Pleasant, helpful and efficient staff who know their stuff. Very smooth transaction - buy and sell. Will undoubtedly avail myself of their services again. Thank you.