The Fragrance Shop
Clothing Stores,
Perfumes
Unit 12, Jackson Square, Shopping Centre, 18 Bridge St, Bishop's Stortford CM23 3XQ
Most Recent Comments
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January 2024
really awful service and a very unwelcoming vibe the staff was incredibly rude and rolled her eyes constantly when we asked for help her tone was very condescending and it felt like we were being rushed will not be spending my money there.
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June 2023
Massively awful service. My partner had bought me a Chanel perfume as a birthday gift. Firstly he wasn’t given a receipt for purchase since they claimed it to be paperless. Next, he was subjected to a lot of hassles when he tried to return it. The receipt did not go through and the staff was massively disinterested in...
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February 2023
Ordered click and collect here, never collected, was marked online as collected, I've been trying for months to get a refund.
More Comments(12)
From The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
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