4 March : For now I give just three stars. My app was lock and I was not able to use it. So I flew from Spain to activate it hence over the phone they was not trusted that is it me even so I provided all info correctly. After visit they let me know they closed my account completely. Spent there today noon and employees... read full comment
July 2022
From the very beginning the customer service in branch and on the phone was appalling. My daughter’s bank card was frozen during lockdown due to non use. We tried to reinstate it however after more than 10 calls to the on line banking people and 7 visits to the branch we gave up. Each adviser in branch gave me a different... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.