December 2023 by Ruhul Amin
Very professional
October 2023 by grimbusa
Easy to find and managed to park right outside
August 2023 by Wukarigi Lagos
Very Friendly Staffs
February 2023 by Fiona Sorbie
Helpful if you opened on a Saturday for people who can't get there in the week!
March 2022 by Sherrie Brewster
Customer service on the phone terrible even monkeys would work better than these peopleThinking about changing banks after being a loyal customer for many years
December 2021 by John Brown
I was shocked how rude that Manager is I lost my temper because she is so rude and if you come from another Country or have a different colour skin this women in this bank treat you like u don?t belong in that bank never been feel so intimidated by this Manager
November 2020 by David Parish
Because the staff are fantastic at helping customers in the best way possible.
November 2020 by Nuno Carvalho
Great service and customer
September 2020 by terry farthing
I went to a number of banks to open a business account over the past two days, i have tried online on the phone and to get an appointment, i had just about given up when i went into NatWest, i spoke with the cashier about my experiences and she shut the cashier point and took me aside and helped me open an account there and then, her customer skills were outstanding, she seemed to have the patience of an angel when i kept forgetting passwords, she was a great ambassador for the bank and i am sure she will go far in any career she chooses, good staff are hard to come by, if i where the manager i would make sure she is looked after and given help to advance, what a breath of fresh air she was, if you get to read the review Gemma i would just like to thank you for your time and going the extra mile.
January 2020 by Tom Drinkwater
Polite staff and good facilities (coin machine etc) but service is always seriously slow with insufficient staff.
September 2019 by Taylor Jonathan
Arrived at branch 14:00 27/09/2019, only 2 members of staff on the counter. After 10 minutes of waiting and countless other customers awaiting to be served. The elder lady of the 2 dissappeard (and didn't return), leaving the younger female alone to serve 15 - 20 customers. 20 ish so minutes later i was eventually seen to. Branch was heavily understaffed, all of the customers sympathised for the young lady as she was doing a magnificent job. She managed to stay as professional as possible during a chaotic rush, but due to the sheer volume of customers it was unrealistic that she would be able to cope with all 15 - 20 customers in an appropriate amount of time. It is not fair in any way shape or form to have that amount of custom going through one person. Thankfully the customer service provided by the young lady was flawless, which made this bad experience a little bit better.
August 2019 by Thomas Drinkwater
Polite staff and good facilities (coin machine etc) but service is always seriously slow with insufficient staff.
January 2019 by CJT Gaming
Staff are very friendly and supportive.
May 2018 by Woozlebear
Staff are very friendly and supportive.
February 2018 by Ian Pettigrew
Was recommended to switch banks and very glad I did. Wish I had more in my account and for heavens sake let's keep this branch going, I'm not doing online banking!!
