November 2023 by Nicola Chambers
Just had a very dirty rug cleaned we were about to throw out- it now looks like new! Really pleased and excellent, friendly service.Service: Carpet & rug cleaning
September 2023 by lazarie wright
I had an absolutely exceptional experience at Johnston's Dry Cleaners in Bishops Stortford. I entrusted them with a cherished tie, and they worked their magic, completely disassembling and then meticulously restoring it to its original glory. The craftsmanship and attention to detail were simply remarkable; my tie looked as if it had just rolled off the factory line.Beyond their remarkable skills, the customer service at Johnston's is second to none. They greeted me with warmth and receptivity, making me feel like a valued customer from the moment I walked in. The dedication to their craft and their clients is truly commendable.I can't sing Johnston's praises enough. If you're in Bishops Stortford and in need of dry cleaning services, do yourself a favor and entrust your cherished items to Johnston's. You won't be disappointed. Their expertise, exceptional service, and genuine care for their customers make them stand out as a true gem in the world of dry cleaning.Service: Alterations
May 2023 by Julieannne Murray
Wow who knew dry cleaning could be so expensive. It's cheaper to go buy the item again ....£20 for a coat that just needed a refresh. The staff are very friendly and super helpful and a text to say it was ready was professional together with a clean well laid out store. I'm not convinced that spending that kind of money on an item that doesn't require special treatment is really worth it.
March 2023 by lindsay Fleming
I highly recommend this shop. The staff were so friendly and courteous and they did an amazing job with my wedding dress, it looks brand new. It was also a really quick turnaround. I will definately choose them again for any dry cleaning.Service: Wedding gown cleaning
March 2023 by alex mavridis
A clean store with friendly staff. Duvet was cleaned and sanitised and they even had a special carry bag when I collected it.Service: Comforter cleaning
January 2023 by Douglas Newberry
My wife has a favorite dress, dark navy blue with white collar and cuffs. She continues to look stunning in it, however felt unable to wear it due to grey-black streaks on the collar and cuffs. There was little improvement after dry cleaning, so rather than saying tough break, the lady at Bishops Stortford, Bishops Park (near Tesco) Johnson insisted on continuing to try different cleaning approaches.AMAZING results - the dark navy in still dark Navy and the collar and cuffs are WHITE. my wife and i are delighted.To top it off, I had also left the scarlet cravat which i wear with my kilt as i had spilled birthday party food on it, and to my delight it has come back spotlessly clean.We've been using this Johnson Dry Cleaner (they also cut keys very reliably, sell sewing supplies and various other items) for years and will continue to do so.Thank you for an excellent and reliable service.Service: Eco-friendly cleaning
January 2023 by Zoe
1 star as they ruined an expensive coat by drying it inadequately before returning. Currently lodging a formal complaint and waiting to hear back.1 star as fortunately they did work with me to get a technical report done and somewhat accept responsibility.However I come to a professional cleaner to successfully clean my garments - not give me mediocre customer service!I do NOT recommend taking expensive garments here and will NOT be using them ever again.
January 2023 by Connor O?Reilly
Helped get an old jersey repaired and the staff were all incredibly helpful during the whole process, even came out saying how proud they all was with the end product. Cannot recommend enough
June 2022 by Alicia Barnes
I went in with my Mac which was torn by a supermarket trolly and the ladies we amazing and repaired it and dry cleaned it as new.I would really recommend this dry cleaners.Always a friendly welcome each time.Service: Alterations
April 2022 by Audrey Shijia Gonsalves
Bought a designer dress with very good bargain but size was way more too big (I am size 10, this dress was size 20), checked some Alterations places, can not afford their quotations. Finally I find the Johnsons Bishops Stortford, just next to Tesco superstore, and I met the lovely Lucy, she provided extremely professional service, which exceed my expectations. She helped me to pin the dress very carefully and detailed, the dress was too long, she even kneed on the cold floor to make sure she did not miss anything, I was really touched. She also contacted me after her working hours(her holiday starts next day), to informed me that my dress was in a good hand and can be collected within 3 weeks. She also made me an offer which made me and my husband both were really happy. I got my dress and my husbands coats back today and they are perfect. Thank you so much to Lucy and her team, Johnsons is very lucky to have Lucy as their store manager. Highly recommend this place!Service: Alterations
February 2022 by Anne Terris
Great service from friendly staff.Handmade curtains were cleaned in 2 days. Reasonably priced.
November 2021 by JACKIE DELAHOY
Lucy has always been exceptionally professionall to me and my husband the Delahoys thank you and I hope she gets recognised for her professionallism thank you, highly recommend this company!!!!Service: Alterations
September 2021 by Val Mills
Lucy gave an exemplary service from start to finish. She was very helpful and advised the best way to repair moth holes in the sleeves of a woollen jacket. The repair was so neat, done really quickly and very good value. I cannot thank her enough for for her time care and attention.Service: Alterations
August 2021 by Judith
Used carpet cleaner. Staff very helpful.
May 2021 by Birgit Ullrich
Did an amazing job fixing my coat. The pocket had ripped quite far down and I wasn't really sure it was fixable. Two days after dropping it off the pocket is like new and it's lovely and clean. Could not recommend more and thank you so much for repairing it
