January 2024 by Amber Harrison
Our first visit here and we were pleasantly surprised.The staff were all so friendly and attentive which was a great start for us.The food was great, I had the jacket potato and my partner had a breakfast. The breakfast was slightly on the small side but my jacket potato was lovely and a decent portion so all in all we would say good value for money.We loved the vibe of this place and wish we?d have been sooner as we?ve lived in this area for 7 years and never been.Great job guys thank you for the hospitality.
December 2023 by Sam Nicholson
I never give bad reviews but the service was rubbish, I waited 30 minutes for a coffee and just under an hour for food although six members of staff only one young lad was welcoming and warm- disappointed.
December 2023 by steve Richards
Unfortunately home and eat is not as good as it was.1. Waited 45 min for food while the restaurant was nearly empty.2. Got the order wrong.3. First breakfast turned up cold.4. Second breakfast was luke warm.It's a disappointing situation where the number of in the morning seems below what is required to run this place, the staff are friendly but it seems they have not worked in the industry for long and the lack of experience shows despite thier efforts.
December 2023 by Renato melo
Food is good and the staff is super friendly and super helpful. But it was freezing. I know that energy is really expensive, but me and my family couldn't even take our jackets of.
December 2023 by Chelsey Smith
Took my son today to see Santa. What an amazing experience. Santa took his time with my son who is behind on his speech.Such an amazing Santa thank
December 2023 by Julie Smith
Christmas party night. Food and atmosphere fabulous. I'd definitely book again next year
December 2023 by Debbie Esteves
Visited the Santas Grotto, which was am amazing experience for my little one. They really personalised the experience.
December 2023 by Giles CG
Sadly would recommend avoiding visiting this place. Service is terrible. We waited ages for menus and then for our order to be taken. When our drinks eventually arrived the food we ordered was no where to be seen. Asked about options for dietary restrictions and they said they'd find out. They never came back and the food never arrived. Despite it not being busy, the couple next to us had a similar experience where they were left waiting for a pot of tea for more than half an hour. We were there for around 45 minutes and our only reward was two small over-priced drinks.Vegetarian options: Limited vegetarian options. No vegan options.Dietary restrictions: Asked about options for dietary restrictions and they didn't know. They said they'd find out but never came back.
November 2023 by Marian Southam
I met up here today for lunch with an old friend from Colchester, having met with her here once before. As it?s ?dog friendly? I took my little Lakeland terrier x Kerry Blue terrier with me for some socialisation (since I live ?out in the sticks? and she seldom sees ?town life?). We had a great time - dog was well behaved and food was good as was service. Icing on the cake was when my little pooch was presented with a sausage on a plate - it went down a treat!! Definitely five stars!Parking: The amount of cars shows how popular it is!
November 2023 by Nigel Winehouse
Quirky place to eat and shop. The roast beef lunch was excellent, the waiter was helpful and funny. Interesting array of things for sale, eg Jacuzzis, mirrors, nick nacks etc etc. Great value for money. Would definitely recommend it for groups, families plus.
November 2023 by Rachel Wong
Visited on a Saturday afternoon for Brunch with our medium sized dog. The staff were very friendly and also provided my dog with his own puppucino! We really enjoyed the double breakfast as well - we thought the food was perfectly cooked, well priced with great ingredients. Eccentric decor added to the fun atmosphere.
October 2023 by Sofia Carter
Used to love coming to this place. However it?s really going downhill the last few visits. Ordered roast yesterday - veg not fully cooked, unseasoned. Empty cup, which came with the tea was filthy. Overall just an average performance, when it used to be exceptional. Shame the home part just looks like a bootsale now. Random few bits - no seasonal quirky bits. Used to be very homely and aesthetic.
October 2023 by Laura Dickinson
Service isn't great, it's slow, unfriendly and inattentive. Food is alright but the portion sizes are small for the price. Almost £10 for a small veggie breakfast (1 egg, 1 hash brown, 1 veggie sausage (made of potato and vegetables, not meat replacement), mushroom, beans, tomatoes. Pancakes only had a tiny handful of berries and not enough maple syrup for the 3 thick pancakes. There are lots of better places for breakfast in Stortford.
September 2023 by elainet211
We booked this for Sunday lunch & we knew roasts weren?t available, but that was fine as I saw yummy things like sausage & mash, bubble & squeak, etc on the menu. On arrival we had to wait as no one came to greet us. When they did come, we still had to wait as there were several tables (including ours) still with all the stuff left from the previous diners, even though they?d gone. On sitting down, the first words out of the waitresses mouth were ?we don?t have any any avocados, pancakes or bubble & squeak?. Couldn?t understand why as Tesco?s is a 5 minute journey away!! Ordered our food & everything came quite swiftly except a portion of fries that the waiter went to check on. 10 minutes later & no sign of the waiter, the meal was nearly finished, went to ask what was happening & 5 minutes later someone else bought the said fries to us. We were going to have dessert, but all 4 staff (only 7 tables occupied with diners) seemed far more preoccupied with polishing cutlery, etc. We were left so long that the left over food on our plates had congealed & funnily enough we didn?t feel like eating anything else there. The burgers apparently were great, but the sausages tasted like the skin was made of plastic. This was meant to be a really special & memorable meal that sadly will be remembered as it was SO bad. We won?t be back ?
September 2023 by Charlotte Forton
The food was okay but the service and staff were not great. Tables were filthy and full of stuff long after people left. Staff plenty but just mulling around on phones and just not doing much. A young boy was the only one sort of cleaning tables but he seemed to be working in kitchen also. Has the modern vibe but I definatly would not go back. The home part is tiny now and been overtaken for event stuff really. Could be something if the staff were hard workers
