November 2023 by Helen Perry
Great efficient and friendly service
September 2023 by Tom Colwell (Topcatravels)
Came in to look at wedding bands a few days ago and were thoroughly looked after by one of the ladies on the counter. From sizing to metals and ring width it was all very nicely done and was never pushy. They just want you to have what's right for you, and I would recommend their services to anyone! :)
April 2023 by Tim M
I had a watch battery replacement for my quartz watch with F Hinds. They removed and did not bother the replace the rubber gasket o-ring so the watch was not water-proof anymore. On first contact with water condensation occurred on the inside of the glass and the watch stopped working. Luckily I managed to quickly open the case and dry and save the watch - otherwise it would be ruined. This is not acceptable - abysmal service!
January 2023 by Debby Jack
Purchased 2 wedding rings. They had to be ordered and was told they would be posted to me. I was told I would receive an e mail from them letting me know when they were ready to be posted. I had to ring them to find out where my rings were. Was told I would get a call back. This did not happen so had to call again. Was told that they had just been taken to the post office. I would get an e mail with the tracking number. Still no e mail. Lack of customer service. Won?t shop there again
January 2023 by Tom Ryder
Always a friendly service and a good experience! Ideal place to have the battery changed on your watch.
May 2021 by Wayne Mitchell
Staff really friendly and helpful, fixed my necklace on the spot. Highly recommend, welcome back guys.
January 2021 by Paul Humphries
Very efficient service and friendly staff. What more could you want?
November 2020 by Josh Colson
Took a bracelet in on 21st July to have links removed. The shop assistant said 3 weeks, the receipt said return date 21st August. Got to 23rd September and hadn't heard anything. It was back in the shop but they just didn't call me. Work on the bracelet was fine, just took ages.
November 2020 by Annette Avery
Good social distancing. Staff wearing masks. Extremely friendly and helpful. Will definitely visit again.
November 2020 by Gemma Taylor
Good customer service, got qatch batteries replaced - they turned them around really quickly!
