January 2024 by Jackie
Went into boots with my elderly mother on 30/12 and could not fault the staff! The young girl and boy on the tills were so helpful and the girl helped me with finding the right makeup for me as there was nobody on the makeup tills, all the staff are lovely in this shop and bad reviews surprise me!
January 2024 by Tahsin Alam
Racist staff. Two Caucasian females at the makeup counter (One with blonde hair, one with ginger hair) CONSTANTLY giving me and my ethnic minority friends dirty looks and smirking when we were simply browsing/discussing the new Make-up. You need to seriously sort out your staff, this made us feel terribly uncomfortable.Giving two stars and not one because the Pharmacist was helpful ?
January 2024 by Azqa
Extremely uncomfortable and cold behaviour from two staff members near the Benefit and Clinique counters today (31/12/23) They kept giving me and my friends weird looks and constantly looking at each other for the entire time we were standing there discussing the products, making us feel very uncomfortable and out of place. This caused us to leave the store and not end up buying any of the makeup. Sort your staff out please
November 2023 by Steven Strange
Order click and collect. Staff were very friendly, offered to remove items from boxes and place in a carrier bag to make it easier to carry back to car. Great service.
November 2023 by Rob Parrish
Pharmacy always very helpful
November 2023 by D T
The newly refurbed pharmacy is as good as the people serving.
November 2023 by Hadi Azizi
The worst and dirtiest quality of the razor is WILKINSON SWORD, which hurt my whole face. Not every garbage man is going to produce a garbage brand with the company name and collecting money. I will boycott the BOOTS collection because I did not expect to see the WILKINSON garbage brand on their shelves. .
October 2023 by James Travels
This is a lovely store has just had a massive refit and the shop looks amazing. I when I was in there rhe staff were fantastic and helpful and you couldn't fault them. It's a real shame that retailers keep cutting the staff back at shops, as they were really trying there best to help everyone and gave amazing service. Hopefully they shop and staff get recognised for what they do
October 2023 by Gemma Childs
Went into the store and asked the store assistant and chemist for COVID tests and they didn?t have any. Why?.::
September 2023 by Ian Stevens
I've been in today 0930hrs for two items which they didn't have on the shelf, which is fine, it happens. The assistant at the health desk began to gave me options of other boots stores I could go to and check and other competitors stores I could check, in that order. I asked the assistant the assistant could you check the system and see which of your stores has other stock. The snappy and rude response was "i cant check our competitors stock", i reclarified that i refeed to the boots stores, the response "i could check but id have to go through a list of items"This is why people get replaced by machines.terrible attitude and customer service to a reasonable request
July 2023 by Andrew Walton
Lovely store, really helpful friendly staff.
June 2023 by Julia Johnson
If you cannot find what you need - go to Boots and most likely you will find it there. They sell a great choice of beauty products, medicine, accessories, perfumes etc. Boots pharmacy often has medicine that other pharmacies are short of - it's worth to ask! I went to ask if Boots could be my preference pharmacy - it was sorted in no time with warm welcome from personnel . Thank you!
May 2023 by James Malin
Always has a plentiful supply of a variety of items you?d expect from a Boots store.Staff are always helpful and friendly when approached and asked for help.Pharmacy staff always help out and have never had a problem with my prescriptions.
May 2023 by Leonie A
Most awful customer service. Went to collect a parcel and was served by a bitter man called Paul, who acted like I was inconveniencing him just by walking up to the till. He got a receipt and asked me to sign it. I signed it, and he tells me ?write your name, not just a scribble!? I then go to write my name, and he snatches the pen out of my hand as I am writing. He then chucks my parcel at me and walks away, whilst muttering something under his breath.I?ve never quite experienced something like this. Will definitely be avoiding going to this store.
April 2023 by Scott Johnson
Always in stock and staff super helpful
