January 2024 by Steve Howell
Excellent service and good choice of clothes.
May 2023 by K Bell
Do not purchase from this store.I attended the shop today to return a faulty item, a £26 outfit which had a hole in the bodysuit the size of a ten pence piece. I took the item in with the tag which had been removed as my daughter had been wearing it for two hours before I noticed the hole. ( she is not mobile)Karen and Trish refused to offer any form of resolution as I did not have a receipt and blamed me saying i should have seen the hole ( it?s at the back of the bodysuit which sits on the nappy!!I showed them orders totalling hundreds but could not locate the item on those emails so I wasn?t sure if I brought it in store or not. My online account displayed order history was not currently available and they didn?t care, this is a jojo issue not mine.I simply wanted a credit note or exchange as I shop in there often but they refused. You get nothing for being a valued Jojo customer.I will never shop in the Berkhamsted store again.The harpenden store are simply fantastic, excellent customer service and so friendly, I wish I had just gone there but Berkhamsted was my nearest store. Very disappointed.I was advised it?s jojo?s policy which is not legally correct.Ironically my daughter was wearing Jojo which counted for nothing, her wardrobe is 75% jojo! No loyalty at all.
April 2022 by Mike D
Brought a load of clothes here for my Nieces, staff are especially helpful. Really nice range of clothes and other bits and bobs.
November 2021 by John
Great service. Good selection of maternity clothes
July 2021 by Caroline Davies
Very helpful and lovely staff, fab maternity wear.
February 2017 by Sam Taylor
Really helpful staff!!
