February 2024 by Ellie Donaldson
Needed a spare key for my Volkswagen up, the man who works on Wednesdays couldn?t have been more helpful.Issue with the machine, he managed to contact the Italian company and get it fixed within a week.Key works perfectly now, very polite and easy to contact, highly recommended
January 2024 by J L
I wasn't very hopeful that anything could be done with a badly scuffed heel on my pair of elegant boots, however a friendly member of staff just smiled and said, "Leave it with me." A couple of days later, I collected beautifully repaired, polished boots that I'd worried would have to be thrown away. I am very happy with the quality of the work and won't hesitate to use the services of the Ross branch in the future.
January 2024 by Claire Geddes
Very friendly but cut keys didn?t work the first time so had to go back and have them re-cut.
September 2023 by susan collen
Very good shop had exactly what I needed
April 2023 by judy saunders
Good service x prices
February 2023 by Janice Ramage
Good, friendly service. Trusted brand.
November 2022 by Austyn Clifford
I took two pairs of shoes in for repair, very quick service and a great job. The credit terminal was not working so l could not pay as l had no cash on me. Mark Stacey, the shop manager didn?t know me and gave me the shoes and asked me to return to pay when convenient. (Which l did!) Thanks Mark for the trust and a very good repair job.
October 2022 by Laura C
Great service today getting something engraved for a Christening. Even though he was busy, he fitted me in and called me as soon as it was ready to collect an hour or so later, which was earlier than expected. Much appreciated!! Thanks
July 2022 by Graham Cottam
Poor service
March 2022 by Anthony Dexter
Always a great service even if it's a passport photo
January 2022 by Graham Stradling
Called in to have a car key battery replaced. Had used my local store in Tewkesbury and the guys there couldn?t be more helpful. Opened the key and swapped the battery as part of the service. However, in Ross, oh no. Just tossed the battery pack on the counter, £5 paid. He then turned his back, turned on a noisy machine and that was it. I tried to change it here on the counter but with no tools I struggled for 5 mins before leaving??. Thanks Timpson?? to be AVOIDED.
July 2021 by AM B
Brilliant service. Really friendly and helpful - quickly sorted out my car key that had fallen apart.
July 2021 by Beth Squires
Yes photo ID OK bit expensive but at least I got them
September 2020 by Ele
Very friendly staff, excellent service and quality service.
January 2019 by Mrs S Gibbens
Ankle boot heel repair. Excellent job. Ready on time. Thank you.