January 2024 by Paul James
Very good job ?
September 2023 by Abbey Beach
Great experience setting up my first card with Oliver. Speedy process and short waiting time. Amazing service.-Ross on wye
August 2021 by amy iles
Super friendly and helpful team - Special thanks to branch manager Ollie for your time last week, what a lifesaver ! ?
July 2021 by susan bishop
The staff are extremely helpful and know their products when you can access them. It is great to talk to a HUMAN ?. So it pains me to only give the branch 2 stars, the branch is too small in area and allows only one customer at a time during lockdown periods. This coupled with short opening hours mean that access is severely restricted especially for working people. We still occasionally have to pay in cheques etc.No ATM outside either.
July 2021 by John Wills
Was excellent great service and support but now closed Saturday hiw are we suppose to use if work. Now just as bad as the others
July 2021 by Helen Charlton-Wright
Need an ATM outside otherwise love this little branch ?
September 2020 by allan james
Lovely personal service. This branch is currently busy due to the temporary closure of the sister branch in Monmouth. The staff were non stop but still gave the usual very high standard of service. Well done.
September 2020 by Adrian Newman
Lovely small branch where you can do what you need to do in a branch.
June 2019 by Helen Tinson
Fabulous customer service over the phone - straight through to branch, super helpful and knowledgable. A solution to what could have been a tricky problem within 5 minutes. Rachel is a credit to the branch.
December 2016 by Jonathan Kaye
Friendly but small. No cash machine and mostly 'virtual' appointments