October 2023 by C Webster
Had booked a flu jab last week but arrived to find store staffed but locked with no one answering the door, so went home. Went back today with my wife as she had her jab booked to see if they could also jab me. Was told they had been closed because no pharmacist was available but they had not bothered to contact me to let me know. Whether they could jab me today was at the pharmacist's discretion and they said no. Would be difficult to be less helpful.Went round the corner to Day Lewis who gave me a walk in appointment and charged me less. Not surprising to see how empty Boots was compared to them.
October 2023 by Louise Wakefield
I actually don?t think there is 1 member of staff that is nice there. They are all very arrogant, look down on you and the attitude on them is vile, prescriptions are never ready on time and expect you to go without needed medication when they have had hours to prepare it. Lazy, uneducated & arrogant, if you don?t like helping people and having a positive attitude towards customers, don?t work in a customer service job. Disgusting behaviour
July 2023 by Rona Hawkins
Ledbury BootsIncredibly rude staff when collecting a prescription...ignored for 8 minutes, lots of sighing and eye rolling. When our cloak of invisibility slipped off we were accused of the non existence of the vital repeat prescription being our fault..then the bank pharmacist was blamed.Had a chance to observe unbelievable rudeness to a poorly unwell elderly gentleman.inexcusable.Urgent training required by all 3 staff
June 2023 by Rob Bentley-Taylor
Polite, good advice, knew exactly what to do..
May 2023 by Jenny Lawrence
I've always been a fan of Boots, it's such a shame that shoplifters and Covid have spoiled the experience.Staff are always overworked, make up displays very sparse. But the store does it's best.
April 2023 by Jennifer Simon
Boots in Hereford well stocked.
December 2022 by Celia and Keith Smith
The serving set up is atrocious!
December 2022 by Kiel Shaw
Shambolic and rude staff making me wait for an urgent prescription whilst it could be checked there and then (no queue) but advised it would take 10 minutes by the pharmacist. The pharmacist then spent 10 minutes arguing with me. Just like the Ledbury Post Office, only dealing with customers on their own terms and in their own time. Obviously a problem with deadwood staff running the store like a self declared mafia of do what we like. Also, products always out of stock and for such a Covid fanatically aware store, Boots needs a deep clean. It is filthy.
December 2022 by Just Z
I love standing and waiting for 5 minutes at the front of the que for the staff member at the prescription counter to finish her doodle before she will acknowledge my existence
November 2022 by bridget weatherdon
Great staff can do enough
November 2022 by Selina Smith
Always kept waiting & staff seem unhappy
October 2022 by Tina Genever
Rude pharmacy staff which seems to be a familiar comment on here, asked a simple question, got my head snapped off
August 2022 by Wendy Burge
Very helpful staff
July 2022 by Suzanne Phillips
Popped in to download some photos. The store itself is looking very tired and not too well stocked.
July 2022 by Karen Evans
Staff were super helpful and kind.
