March 2024 by Len Jones
Use them locally to get to Llandrindod and they seem OK. Wanted to go to Hereford today and the bus drove straight past the Crossgates stop with no attempt to stop. Not sure I would trust the reliability of the service very far if I didn't have a alternative way of getting back! Thier Facebook page seems to have a very confusing array of service changes and cancellations . Need to improve for me to have any confidence.
March 2024 by Ched
Need to get to work? Hospital appointment? Doctors? Then don't rely on these clowns. Useless, always late and sometimes don't turn up at all! Would score 0 if it was available.Missed another hospital appointment today.PATHETIC!!!
January 2024 by Simon Pope
Great little company...in a cosy village. Just checking them out for possibly getting a job as we want to move to Wales .
December 2023 by ???? ???????????
The female driver(461/462) always behaved impolitely and rudely towards me.???? And once she completely ignored me and did not stop when I was at the bus stop. I don't understand - is this the company's policy towards me or is this person's personal dislike?????
October 2023 by Dylan Ellis
Sargeants is a hard working team and they try and put as much effort in as they can
June 2023 by Kian Harper-Smith
waste of money, too high priced for late service all the time, broken down buses all the time, bad hygiene on bus with dusty seats, bad attitude to customers, shouting at children and overall terrible experience. Should have some respect when they are always late and informal business.
January 2023 by Rebecca Downs
I think that your bus drivers in hereford are you guys best bus drivers ever as well in hereford. funny they make me smile and happy as the 29 driver makes Me feel very happy. In morning and afternoon and evening
December 2022 by nick austin
I use sargeants at least twice a week. They are 99 percent on time, clean modern buses even an electric one now and again. The one percent when the bus is late or doesn't turn up I forgive because the traffic in Hereford is terrible.
April 2022 by Mike Dando
Could be better need to be clearer
April 2022 by Jeanne Millsom
I lost a parcel on a Sergeant's bus today, after ringing Yeoman's who gave me the correct telephone number( I thought it was the same company!), the lady at the office was most helpful, and tracked the bus down on which I had left my parcel, she kept me in touch until she found a suitable place for me to retrieve it. I had given up hope of finding my parcel, but due to the kindness and honesty of the company and the public I have now got my parcel back. It restores faith in the human race.
March 2022 by Howard Beaumont
The service from our town is invaluable and the drivers are always polite and friendly!.
March 2022 by Steve Graham
Fantastic,
March 2022 by Elaine Lloyd
Thank you to the driver on Saturday who stopped and picked me up at the end of Jack's Ditch Lane. I was trying to decide if I should walk the main road or cross over to Penrhos farm and ring someone to get me. Sorry to all the people in the bus if I didn't realise straight away the bus had stopped for me. Thank you so much x
March 2022 by Joshua David
Me and my mother decided to get the bus the other week the guy with the long hair who plays rock music on the bus shut the door on me when I was about to get on the bus, I knocked on the door and he started playing his mouth saying we should have been on time we don't even know the times it was just a random decision as we'd came out of Aldi in Llandrindod Wells rather than get a taxi as the bus is cheaper and it was already there, he then proceeds to reverse hit bus almost crushing my mother between the bus and the barrier, the company have spoke to him and he's admitted that he was aggressive but he's trying to make out that he was already driving when I knocked on the door but this is untrue and the company won't look at the CCTV if it's even operational at this point I'm guessing it is, anyone saw this or has any bad experiences with this guy please let me know as this isn't the first time he's done this to me and I also know he has a problem with having ago at people a lot thanks
March 2022 by Tom Jones
Sergeants at it again with a joke of an annual price increase. You do realise the service has to improve the price is gonna increase right?Literally just extorting people who live in villages at this point.
