February 2025 by oliver
AVOID AVOID AVOID!!
Went into store to purchase a cologne for myself and my younger cousin, as soon as you step into the store it?s like you?re in a sauna, which obviously isn?t good for the perfumes. I asked the older lady if I can smell 3 different colognes and she got an attitude as if I wasn?t trying to buy anything, but just get to smell the colognes and leave..
we ended up buying two fragrances, after she forced me into getting the member ship to ?save money? even though the money that I was ?saving? went towards the membership fee, so I still basically paid the full price for the colognes. When we get home and tried the perfumes they smell like absolutely nothing after the first 30 minutes, and these are colognes that are supposed to last 8-10 hours, this is 110% because of the ridiculous heating they have going in the store. On top of that she didn?t give me a receipt even though I asked for one and she said that ?its in the bag?
Two days later I go onto their website to order another cologne since I got forced into the membership so I thought I?d put it to use and save some money.. my order arrived on time, but that?s where the pro?s end and the con?s begin..
ordered 2 colognes and they came in a oversized cardboard box big enough to fit a medium sized laptop in, with no bubble wrap or anything of the sort, the colognes were literally flying around in the box. I?m surprised that they even survived and unsurprisingly there was no invoice in the package either. (Photos attached of said package and colognes)
Shady business, hard to cancel subscription. Just get your perfumes/colognes elsewhere, I?d rather spend the extra money in another store, than to get signed up to a stupid membership which does absolutely nothing.
October 2024 by Dry- Spring -Onion
Came in the other day, met a lovely lady named sue who helped me and my girlfriend pick out some lovely fragrances. She was an absolute delight and look forward to going back ? thank you sue for all your help!!
March 2024 by helen kight
so helpful and knowledgeable. Sue you are a star xx
October 2022 by Rebecca Purslow
Lovely customer service ????
October 2022 by Paul Judge Holder-Jones
Nice and friendly
July 2022 by Google user
Excellent and very helpful customer service.\\nThank you
November 2021 by Gancho Ganchev
Excellent and very helpful customer service.Thank you
September 2020 by George Reynolds
Great service by Steph, and very knowledgeable of shops products and offers .
September 2020 by Julie Fox
Great bargains and friendly staff
September 2019 by Royce Munday
Really friendly, good advice and reasonable prices on good product