October 2023 by Sarah Drew
Very freindly staff very helpful
August 2023 by Kiya Price
Get gifts for children and babies
June 2023 by Yasmin Hufflepuff
Love The Entertianer and the kids love it awell it's a great shop and one I hope stays in Hereford.
December 2022 by Sarah Barratt
Staff always happy to help
December 2022 by Michelle James
Excellent service for our click and collect. Friendly helpful staff. Great range of toys etc available and always great offers.
December 2022 by MANIAC MASKS Jaystead79
Good stuff we'll stocked for a smaller store worth a visit for sure .
July 2022 by Nigel Dixon
Fabulous toy shop
July 2021 by Ros Gardner
Love this place , it's a real godsend for Hereford as there isnt really any other toy shops , other than argos . Good selection and always some offers .Stagg always happy and polite .
September 2020 by paula sajjad
Had made an order online notified soon as arrived. Staff were friendly and fast good service very happy with the while process
June 2020 by Joe Eversfield
Very poor indeed. My friend ordered a barbie online. She did this to prevent her daughter being disappointed on her birthday. Went to collect and where to "we are sorry but it's out of stock" (despite it showing as available online). No valid explanation of this was given. Asked to speak to a manager (a miss/Mrs Cummings) extremely rude. Just offered us a refund and tried to usher us out the shop. She showed so little empathy and was so unapologetic my friend at this stage expressed her annoyance at the situation. No good will gesture was shown. Honestly a person who is not at all suitable or qualified to work in this sector. She should honestly be ashamed of her actions. When we asked for an explanation she just said "well you have been rude to us" this is not the case expressing frustration and dissatisfaction about a poor service is not "rude". My advise to anyone considering using this shop is to order off amazon. A lot cheaper, all you need do is order a few days earlier.With service like this it does not surprise me the high street is "dying".
June 2020 by Becca Whittaker
Ordered daughters present online (very simple and easy process) and was told it was in stock. Arrived 2 hours later to be told it had been released back out and was no longer available. Then received an incredibly rude and hostile response off the manager when I protested. Certainly won't be recommending or using again, which is a shame as they are very reasonably priced and other locations have always been very helpful and polite. Staff members have always been good with my children previously. Perhaps some staff restructuring is in order? Regarding Aisha Cummings (manager)
September 2019 by joseph samuel
I love the place. Friendly and helpful staff. Makes shopping so much easier.
August 2019 by Phil Dodd
Mind-boggling array of toys ( especially Baby Shark which the grandkids adore). Helpful friendly staff.
July 2019 by Sandra Teece
Great shop .
January 2019 by paul goddard
Nice shopping friendly staff. Good choice for all ages. Get all our xmas stuff here brilliant
