Shoe Stores in Hereford, Herefordshire

“Having visited Next in Hereford today nearing closing time, I was in search of a suit having been let down by another company on their next day delivery promise. I was in a rush due to the time restrictions of needing the suit for the next day. In my search of finding a sales assistant for some help I came across Katie. Katie was very kind, friendly and approachable and offered to help me swiftly. I managed to find all items I needed and was greeted my Katie back at the till. Katie took the time to talk to me, which isn’t always that common anymore, this helped with calming my nerves and anxiety over the situation.
Thank you for your help, Katie!”

“Such a pleasure our visit to this Clarks branch, Dee the lady who served us and the rest of the team are a breath of fresh air Fabulous old fashioned customer service”

“Visited the Hereford store on Thursday 23rd November 2023.Doing Christmas shopping gift for my daughter.I purchased a coat and was served by a very pleasant, smart and clearly knowledgeable member of staff called Sophie.When buying the coat my wife noticed a mark on the sleeve which couldn't come off.Unfortunately there wasn't another in that size but Sophie was excellent in not only refunding the original cost but then including my wife's Blue light discount before then going on to order one in a better colour to a local New Look close to where my wife works for pick up.Throughout this whole process Sophie gave us her undivided attention and made us feel very valued customers.Her people skills were excellent and I would like to have her recognised by New Look for all of her efforts on this occasion.I collected the coat yesterday 27th in perfect condition from a local store all with the help of Sophie and her skills when dealing with ourselves.Thank you.A note to New Look, I have searched your site for staff praise and there isn't such a thing!! Perhaps this could be taken up with management as its very rewarding to have praise.Sadly I'm sure there are plenty of opportunities for complaints to be made!!!I hope that this is forwarded to the staff member highlighted together with whatever New Look feel appropriate as a reward in these circumstances.”

“You know what you're going to get at Marks and Spencer. Good choice of all types of mens and womens clothing. Also has a decent cafe. Prices are not always the best.”

“Lots of choices but only 1 member of staff available on the 1st floor and he works for Game so would be better if there was more staff . Also over 7 people in the queue and no one came to help the member of staff as they were all at lunch.”