August 2025 by Sally Holmes
Overall great service and very helpful as I'm not very techy. However, I purchased a new model iPad and you have changed the charging connection from the old models - You did ask me if I had a c charger, I said yes i thought so and I hesitated. My fault but it would have been good if you'd said a new adapter was required from the old ipad as I didn't realize this. So now I'm waiting for an adapter to come as I can't charge my new iPad.
August 2025 by Patricia Edwards
Fantastic service and so very helpful when I needed help with a problem. I would highly recommend this store and service. Thank you.
August 2025 by clint john boulter
Excellent service by the staff
August 2025 by Tamsin Westhorpe
Exceptionally helpful. Thank you to Ryan for his practical help and clear explanation. He solved a problem for us with patience and expertise. Top marks
August 2025 by Michael Newnham
Fantastic support for the repair of my MacBook. Super- knowledgeable, friendly and helpful. If you have Apple products, iStore Hereford is a wonderful resource to have
August 2025 by St4n Finn
Brilliant experience with Ryan at Hereford this morning: took the time to understand the problem and fixed it. Years of iPad artwork saved as a result.
August 2025 by Luna
Everyone here is so friendly really helpful. They always help out with deals and discounts whenever they can and keep us updated along the way. I would be lost without these guys today as I would have Lost all my kids photos and videos if they hadn?t managed to transfer everything over before the tablet went bust
August 2025 by Suzanne Burnell-Watts
The whole experience was outstanding. Jordan is an exceptional salesperson with outstanding talent and wonderful people skills. His gentle, kind manner over the 2 days my friend and myself were in the store getting help with my friends locked iPhone made a bad experience into a good one. The after care service is superb and we were made to feel cared for and not a nuisance, although we felt we were. Ryan and Liam (I think were the names) the other guys in the Hereford store were lovely and supportive as well. I would highly recommend the service and attention to detail we received from an outstanding salesman. Definitely a 5star review from Suzanne
August 2025 by Mary Harfield
I can?t praise the staff enough. Jordan and team were so kind and polite. I was in a real mess with my phone but they explained everything to me in simple terms and guided me through the process. They went above and beyond to help me. A huge thanks to all :)
August 2025 by Mark Bevan
Jordan was very helpful and helped me resolve my iPad insurance claim.
July 2025 by Kerry Diamond
Really top class advice and support from all the team. Always happy to assist and have great empathy
July 2025 by Michelle Bullock
Matt was very kind and helpful and didn?t make me feel silly just because I couldn?t set up the account.
He got it up and running for us quickly
Thank you Matt
July 2025 by Nini Givens
Very helpful and welcoming.
July 2025 by Louisa Crilly
The staff at the istore phone shop were very welcoming and efficent. They clearly know their products and services well, as they answered all my questions confidently and helped me to make an informed choice.
Left really happy with my purchase, thanks again !
July 2025 by Emma Colbeck
Ryan at the iStore Hereford was exceptionally helpful today. Ryan had the expert knowledge needed to fix my son?s iCloud account and get his phone and iPad up and running again. I left feeling relieved and very impressed. Thanks again!
