August 2023 by Diana B
Went here on a Sunday evening so thought I?d try the roast beef dinner. The beef was so tough that I couldn?t cut it let alone eat it! Pretty sure all the veg was frozen not fresh so not pleasant. For the third time of going there I ordered the millionaires cheesecake for dessert and again was told it was out of stock, either order more in or take it off the menu?simple! Asked for the sticky toffee pudding instead and asked for cream instead of custard, it then arrived and was swimming in squirty cream?.vile!! To top it all off I saw a nice picture on the menu of a mocktail so ordered that, it came and didn?t resemble the picture at all, it was cloudy instead of clear and had none of the fruit that was in the picture?! I for one will not be going back.
August 2023 by Thomas P
Brought the three kids for a bite to eat. Fantastic deal for £15 to feed all of us with two drinks for the youngest! Couldn?t fault the service, everyone was friendly and helpful (I was the awkward one with the shandy!) and patient! The food was quickly served which was great with boisterous kids and was absolutely delicious. Will be back soon. Perfect for young families!
August 2023 by Dav549
Visited here with my last review in 2014. There have been some improvements as the the staff were polite and welcoming. Table areas were clean as well as the sauce bottles I mentioned in my last review. However, the food was disappointing my fish and chips were just 'ok'. The fish appeared reasonable but inside the fish was as much as a large fishfinger with a large amount of batter around it but plenty of chips were provided. The vegetarian again was 'ok' but tasteless as I was informed by friend with me. Sadly the visit was badly let down by the toilets, not just smelly and dirty but no hand dryer as broken and paper towel was provided but left to stand in a pool of water next to sink. Sadly after a nine year gap in visiting still needs some work to bring up to a reasonable standard. Lets see in the next nine years time if improvement can be seen?
June 2023 by Samuel D
Went for dinner with the family. Service is quick and friendly at the bar. The food came out quickly and hot, which surprised us as it was a busy Saturday. Tasted amazing. The staff were friendly. Couldn?t fault our last visit. Very impressed at how quickly it all was.
June 2023 by Cory J
I had booked a table for 8 people as it was my nieces birthday. The staff were incredibly accommodating and had us at a table all together. We all ordered our meals and puddings and the staff let us know about the kids deal deals at the till so we were able to save some pennies on their puddings! I ordered the smothered steak sizzler and it did not disappoint on the sizzle! Staff were brilliant, the food was fantastic and the puddings were glorious! We?ve already booked to come again next month!
June 2023 by Google user
Good menu choice at good prices.\\nBusy times can be a pain..... kitchen is too small to cope, leading to long waiting times for food. Staff do their best to keep everyone happy, but waiting ages with kids can be tricky.\\nGripes: dirty tables, sticky menus food on the floor. Just needs to be a bit better tidying up after people. Some staff are good, some find it beneath them.\\nOverall, it's good but room for improvement.
May 2023 by BridgetJones50
Fourth visit in last four weeks to watch the football, twice to eat, but not again! Empty lounge but kicked out at 21. 00 because Greene King policy is no under 18s after 21.00. New Greene King policy barman said... although it doesn't seem to have made its way to The Monument two minutes up the road, where there was no problem watching the game. Should have known something was up when the barman 'forgot' to give me the snacks that I'd paid for and I had to remind him.
April 2023 by Richard Jones
I went here today with my family and we were all pleased with the food, especially for the price, and good efficient service. The only downside were the toilets that could do with a good clean, as they were grubby and my shoes were sticking to the floor.
March 2023 by W4108KYdaved
Went to the grandstand to celebrate my granddaughters birthday. We were a large party of 25. They gave us an area to sit altogether. The food arrived quickly and hot. The staff were friendly and very helpful. We were very impressed with how well our booking was handled by everyone and the speed of service was fantastic. The app is easy to use especially with a large group of us. We can?t wait to go back with our next party.
February 2023 by Danielle Curzey
No fish products were on the menu today as the fryer had broken, so the only option for me was a lasagne. Lasagne \\u0026 side salad £8.69, if you wanted garlic bread you'd have to pay £1.50 extra! I wanted just lasagne \\u0026 chips. Garlic bread was £3.19 \\u0026 chips were £2.99, so I presumed swapping the garlic bread for chips would be no problem, as they'd actually be saving a few pence. Apparently he can't do the that, he can only do what the menu states! Which meant I'd have to pay £8.69 for the lasagne \\u0026 £2.99 for chips making a simple \\u0026 cheap meal more expensive than a mini mixed grill! All he had to do was speak to the kitchen but no. If he really wanted to please he's customers, he could have. Well mate, you lost over £60, we decided to go elsewhere, where people care about their customers \\u0026 caters to their needs. Will not be going back
February 2023 by Kyle Andrews
The service is quick. The staff are amazing. The manager Kay is lovely and persuaded my on lots of great shots and drinks.
January 2023 by safec2021
Where do I start it's not a roast in any shape or form it's false mash false roast potatoes I paid extra on roast should came with extra meat potatoes I had only one slice extremely tough grizzly bit beef wasn't even full slice only extra was two Yorkshire's again false now let's get to crux the matter the Cauliflower was not even cooked we COULDN'T cut through it and carrots fork wouldn't go through them there obviously there is no food inspection prior to sending out foods meaning no one had tested vegetables were cooked or any part of THE FALSE ROAST DINNER .SAVE YOUR MONEY GO ELSE WHERE .ID LIKE MANAGER GO TODAY AND TEST THE VEG AND TO DAILY DO FOOD INSPECTION AS WASN'T DONE TODAY NEED SEND CHEF ON A COOKING COURSE THERES AL DENTE AND FIELD FRESH I KNOW WERE ALL TRYING SAVE ON GAS ELECTRIC BUT TO NOT COOK VEG IS A BASIC OF COOKING may want let chef know that it's worst roast I've eaten .
January 2023 by Jango1969
Food was fine, offering value for money. Had a bit of a work meeting, and the WiFi connection was good. Fast service and friendly staff. Slight criticism: Please check the cutlery before handing to customers.
January 2023 by westbromwich9
Been going granstand for years always sat in lounge food area ect but new manager there now here and tells us hes closing down lounge wen there's not many in there so we would have to sit in the bar never have and now your being forced I was there with my partner felt uncomfortable with this and also have been there was a group of us another time and told the same thing happened so we all left wn told to go in the bar this will.loos a lot of custom new manager is very abrupt .
January 2023 by Rigg
This place is ok. You get what you pay for in a chain restaurant. Not bad not amazing. I will likely come here again as their prices are good and they have a good selection from the menu.
