November 2023 by Alf Allton-Sherrington
Went to sort out my contract to try to save some money in the current climate. The guy who helped me went above and beyond and helped me save so much.The customer service was next to non with real friendly and helpful staff.
October 2023 by Roy Latty
Very understaffed, 3 people working seeing to public and at least 5 people waiting, had a wait of nearly 35 minutes before I was spoken to.
August 2023 by paul english
Ok shop, but supposed to be an agent for Samsung repairs. But you have to leave phone with them for two weeks.
June 2023 by Jake Harries
I went in to ee today to upgrade the person I spoke to was incredible unhelpful wish I got his name he kept checking the time and didn?t seem to pay any Interest in me didn?t help me at all it was terrible service all round I left not upgrading due to the fact the person I was speaking to didn?t seem to want to help me
June 2023 by Mandy Huckbody
Great team. Very helpful and provided Great service without pushing sales.
April 2023 by lesley jones
Went to hereford shop to get help buying a new pay as you go phone the staff member said " oh can't help you would be better off going to argos " not very helpful I think they need some training won't be going there again
February 2023 by Robert Francis
In and out upgraded my phone with no fuss and no pressure to pay more then I wanted to. Very helpful and friendly and knowledgeable staff.
February 2023 by lauren
went in here the other day and was met with poor customer service and very rude staff.Will not be returning to this specific store in the foreseeable future.
January 2023 by Mark Jones
Disappointed with the level of service by certain members of staff.Certain things were totally different to their sales patter, costing additional charges. Not happy
December 2022 by Holly Eggert
Big thank you to Chloe for helping us with our SIM cards while we are staying here in the UK. She made the process very easy. ??
December 2022 by Holly Pip
Big thank you to Chloe for helping us with our SIM cards while we are staying here in the UK. She made the process very easy. ??
September 2022 by Angelika Szymczyszyn
Very bad experience. Came to collect my order and wanted some advice from a staff. One girl who worked there didn't have any clue about anything and the man said he can't help me because I didn't make order with them just online.. I thought EE is big company and doesn't matter if you are in store, online or phone them, they should be able to help but unfortunately not. Really disappointed of store staff.
September 2022 by Jane Morris
I needed help with my phone. On entering I met with a lovely lady. She was very helpful and sorted my phone very quickly. Great service would recommend.
July 2022 by Andrew Cleal
Like all my expereinces going into ee stores, staff with customer skills of confused monkeys. Jack The Lad manager here particularly confrontational and unpleasant. EE should stop spending money on expensive TV advertising and get some decent staff. Swapped to 3. Would not go back.
July 2022 by mark shakeshaft
Great advisor, knew all that I asked.
