April 2023 by Anne Mann
Thank you Ziggy for providing a great practise, thanks also to Shayne for being so cheerful & helpful .Not forgetting Darci, was great to also catch up with Shirley.??
November 2022 by Jeff Spragg
After many many years of many many teeth problems from when this practice was above lloyds bank with different dentists and a different name , the last Dentist Dr Rupert Parsons got me stable for many years and he was great , Now we move on to 2020/2021 and yes my love of Coca Cola and my lifestyle leads me clearly on to problems , but Ziggy is just so reassuring , I know my mouth , I know what needs to happen in the future but for now I just wanted a few issues sorted , Ziggys response "Whatever you wish" , you couldn't ask for a more comforting and reassuring Dentist if you tired , He tells you what's wrong , but in a non condescending way and gives you all the options up front , no judgement and so friendly, lovely and humorous guy , the ladies on reception are also brilliantly friendly and lovely ( even remembering conversations I had months ago about having a house flood and having a new kitchen fitted) Good "Customer" service is what the world should be about and feeling like its all about you when you use a service be it the Dentist , Doctors or a Junk removal company or anything else. Well Done Ziggy and team , I get emergency appointments almost immediately I request them and if I could give 6 stars , I would , after the problems I have had in the past with many other Dentists there is nothing better than having a really brilliant one. I suppose what Im really saying is Ziggy has a great "Bedside manner" and that is worth gold.Update 11/03/21 : After my bang on time appointment , friendliness and more importantly my pain free treatment today I have to echo the thoughts of another comment on here that Ziggy (Zygmunt Mirski) is the most impressive dentist I've ever known in my 51 years alive , Welcome to Bromyard , please stay here .. najlepszy dentystaUpdate 12/07/22 - I am Blown away by the service I have had over the past 24 hours , last night I broke a crown on a front tooth,it was exactly 17.00 when it broke( the time the dentists close) but they still took my call, by 13.30 today it was sorted and the replacement looks better than what was there , the lady on reception Shane understood my issue and was amazing at getting me seen to quickly and to get me an appointment as early as possible and Ziggy , yet again you were brilliant , thank you both so much, I would cancel my mortgage repayments before I would cancel my denplan payments if I had to. Now that is testament to amazing Service. Thank you
November 2022 by Robert Rozanski
Great professional and stress free atmosphere! Ziggy takes very good care of his patients . Couldn't recommend more!
November 2022 by klo jackson
girlfriend is in bad pain, turned her down because they?re going private
November 2021 by Sylvia Griffin
Having taken over from the previous dentist not so long ago, Ziggy provides a wonderful, friendly, thorough, professional service, with great, pain free needle technique and much attention to detail. I had an old tooth that needed a crown and had 3 follow up appointments, the first involving the dreaded root canal work. It went extremely well despite lasting 90 minutes. Comfortable and no pain whatsoever. A true master. My crown looks terrific and the bite is perfect.Many thanks Ziggy!
November 2021 by Victoria Stack
A disappointing change of ownership and I won?t be returning. I originally phoned up about a pain in my tooth and was told that I was booked in to have an assessment. When I arrived at my appointment the ladies were charming but I was shocked to see a new dentist, as I was not informed about this over the phone. I didn?t mind so much however as it was only meant to be an assessment!So I went in for my assessment with Ziggy, and he told me that my I would need a deep filling just by looking at my tooth and using my examination notes that was taken on the 27/01/20. He did not do any radiographs or photos himself. He told me that he was going to put a local anaesthetic in my gums and start the process. He was gentle and stopped to check that I was not in any discomfort throughout the process and can not be faulted for that.After the filling was set and I was allowed to talk, I asked him what he had done and he explained that he put a temporary filling in and that it should last a year. To my knowledge from google and a dental friend that I spoke to afterwards, I am led to believe that a temporary filling is meant to last up to eight weeks and is put in place until the treatment can be finished with a permanent filling in its place or after having a root canal treatment. I had no idea that he was only putting a temporary filling in, I didn?t and still don?t know why I didn?t receive a permanent filling or why he thought it was okay to tell me that I had a temporary filling after the treatment was done.When I spoke to the receptionist, I wanted some clarification and explained that I am used to receiving more information of the process with maybe an X-ray before hand or treatment plan form to sign and that I was uneasy about it all; as he is a new dentist to me and we have not built that repore. I was told by the lady in reception that ?each dentist does things differently? and it?s ?typical to not to have an x-ray in 6 months?. However, I was not seen 6 months ago, I had been seen 11 months ago and Ziggy had just drilled a hole in my tooth based off of my old information from almost a year ago to put a temporary filling in without my full agreement to the whole process; I had not signed any forms and had no personal dental treatment plan to look over or any information to take away with me. Ziggy shortly came out to the reception area, as he must have heard me speaking, and told me that he didn?t agree with me and believed he had provide sufficient information. He was abrupt and rude with me when I was trying to explain how I felt. I could tell he wasn?t fully interested in what I had to say and with my now numb mouth I was finding it difficult to talk so I left the conversation to mellow out.I came away in utter dismay, as my last dentist (Rupert) was superb at ensuring that the patient was fully involved and aware of the dental treatment in place. In fact, all of my dentists in the past have shown a thorough dedication towards their duty to promote the patients involvement and care about any decisions made, so why not now? Not long after having my temporary filling put in, I called up the receptionist and she told me that she would send me a report of the treatment I received from Ziggy, as I was concerned although she did not. She also told me that he acted the way he did because he is under stress. This is his job to work in the public sector and from what I experienced on 10/12/20 he may need to reconsider his mannerisms within this profession.Overall, I have received better explanations and have had better information provided from my hairdressers concerning my hair care plan than I did from Ziggy about my teeth; and your hair can grow back, unlike your teeth! I only have one set of teeth and I think it?s it?s crucial to know the care plan put in place, there should be no excuses. I was asked to write a written complaint, so here it is unfortunately.
November 2021 by Nora Harris
Heart beating, hands shaking, terror on my face. My dentist was kind, understanding with a very calming aura, I left having booked a second appointment.
November 2020 by fauxpost
Ziggy, the new owner, is a superb dentist. He is very professional but also very caring and extremely careful when it comes to pain control. I was apprehensive when ownership changed but I'd go as far as to say that Ziggy (Zygmunt Mirski) - who I have now seen twice - is the most impressive dentist of my 70-odd years! (from Upper Sapey)
November 2020 by Graham smith-winnard
Great service from a dentist who has time to speak with you not at you.1st class will be sorry to see the change in ownership.
November 2020 by Francis Holmes
Excellent, caring and patient treatment from dentist that I haven?t met before.
November 2017 by Diane Stanley
Very good dentist
November 2016 by Adam
Great dentist - always willing to explain things and pass on valuable tips too
