January 2024 by Chris Cotter
We didn't book on a Friday and got in. That says a lot. The food was average at best, but below what you would expect from a restaurant of this type.Staff were lovely and accommodating, recommending dishes etc.Wouldn't eat here again
January 2024 by Siobhan Wright
Lovely food. We did wait a while to order drinks and food but once we did the food came at regular intervals. One waitress dropped and smashed a lot of glasses so it was a bit noisy!
December 2023 by Margo Bain
Nice place and much bigger than it looks from outside. Service was a bit slow but our waitress was very pleasant.
December 2023 by Keith Wiggans
The food really was the best we have had at Zizzi but sadly the service was poor. We waited too long to be asked for our order, had to ask again for water, a starter didn't appear with the others, we had to ask for a dessert menu. This was disappointing for us and I'm sure not to the standard Zizzi would hope for. The staff were very pleasant but too much wandering and not enough watching and observing each table's progress. We will eat at Zizzi again and hope the staff are more aware.
December 2023 by Anthony Furnival
I usually live Zizzis but today we were denied entry. On arrival we noticed that the restaurant was half empty, so thought it would be a great place to get dinner. We entered and were asked if we had a reservation - we did not. The girl at the door then rolls her eyes and says rather aggressively and loudly ?we?re not accepting walk in customers? - no apology, no empathy but worst of all it was the attitude. There was no sign outside and I could see nothing on the website - yet she spoke to us like we were in the wrong! The irony is the restaurant was half empty and was still half empty 45-60 minutes later when we passed again having eaten elsewhere (including most of the same tables)Ultimately it?s no big deal - we went elsewhere and ate, but it?s lost trade for Zizzis. It won?t put me off the brand elsewhere but I won?t revisit that particular restaurant again as I value good service and clearly that is in short supply at the Winchester restaurant!
December 2023 by Lucy Ray
Had a booking at 6.15 arrived at 6.10 massive que all of people with bookings. Waited over 40 minutes Spike to us once to say I'll check tables, never came back, never appolgised or asvised of wait. Two different groups came out and spoke one had waited Iver hour for drinks, yes just drinks. The other table waited hour and half for starters. Loads people walking out. Ridiculous. We left as did most of the other 7+ groups waiting - all had precooked like us.
December 2023 by Jandhyala Kadambari Dhanusha
Lovely staff. Friendly service. Nice perks.We had the vegan rainbow lasagna which was delicious. Not so great with the Tuscan potatoes but the garlic bread was good. Ordered tomato spaghetti which was a very good choice again. Overall had a Hussle free nice time.
December 2023 by Dr Tammi Sinha
disappointing visit, originally seated by the kitchen within view of a bin, asked to be moved, our waitress was great and did her best to look after us, they had run out of various items, and the food arrived super quick. my king prawn linguine was watery and my mums lasagne looked like it had been tipped on the plate, with half missing, was supposed to be a celebration, but I left feeling sad and grumpy. the place was mostly empty when we arrived but were kept waiting to be seated.Dietary restrictions: asked for a menu without calories which is required by law, non available - this has happened in many restaurants
December 2023 by Darcy Hollinsworth
1st time my partner and I have been to a Zizzi's. Service is was very slow, food was cold and over priced. The pizza was especially disappointing. However tge restaurant was aesthetically pleasing and cosy.
December 2023 by Sue Barnes
We had lunch and everything was fine. Unfortunately a few hours after we left we realised we had left something behind. We phoned up to check and was spoken to by a very rude male member of staff who wouldn't help, said he couldn't find it. As we were leaving Winchester early the next morning we had to dash back to check. Luckily we saw a very helpful lady who went straight to it.
December 2023 by Darren Churcher
We all had a great time at a large birthday event. There was an accidental issue at the table, but it was resolved in an acceptable manner. Accidents can and will happen, but how it gets resolved is where it counts.
December 2023 by Judy Simpson
Staff attentive and friendly, food arrived in quick time though it was early evening and not too busy. Only down side was the ongoing heating issue and cold air blowing through the restaurant l on a really cold evening, not the fault of the staff but did put a dampener our day out.
December 2023 by Andrew Males
Worst service of any restaurant I've been to. Ordered 6 main courses, 4 came and the other two never came at all. Went to to see the chef and my meal had been waiting over ten minutes to be brought out. All the pizzas were being put back into the pizza oven to warm up again. Left without a meal. Don't go there! Staff completely overwhelmed.
December 2023 by Amanda Wishes
Appalling service tonight. No engagement between customer and staff.Three times they gave us, a party of 6, 5 items, 5 glasses, 5 menus etc etc.Cold food which was literally dropped on to the table in front of us. When I commented that the food was cold the waitress said "all our food comes out hot" ?Just awful.Such a waste of £100.Avoid.Dietary restrictions: Manager took gluten free order and made an effort to do.so
December 2023 by K W
Unfortunately we didn?t have the best experience. We were sat by the entrance and there was such a cold wind that we had to wear coats and scarves (there was a cold spell that weekend and the heating was broken so had a gas fire that didn?t do much). They didn?t have the mains we ordered and when we are asked to change they messed up one of the orders bringing the wrong item. Mains were brought when we still had all the starter plates on the table and we had to ask them to clear it first (hanging skewers everywhere). The manager/supervisor was not very helpful - the staff were friendly though, just a shame they couldn?t handle the busy December weekend.
