December 2023 by Aita_Sageblood
Literally just came out of this store. The cashier ?Max? (big round glasses) was incredibly rude and obviously couldn?t get rid of me fast enough.Politely asked for a gift voucher intended as a Christmas present, without checking, rather rudely said ?we don?t have any? when I asked if he could please use his headset to ask a supervisor I got a ?, there?s a long line, stop wasting time, go away.?Charming service. Admittedly, I don?t like complaining publicly, but to management; please have a word with your staff on proper customer service etiquette.
December 2023 by L T
Felt so awkward as I was followed around the store today. It started when one worker turned , looked at me and spoke into a head set? describing the bag I was carrying . Then the rest of the time in the store I had different staff appear in the aisles I was in and hover around until I left.
December 2023 by Mrs Mashedduck
Blaring out awful loud music. Assuming that some of the people who come to your shop might be ill and don't want to have to deal with noise pollution why would you do this? Angry customer
December 2023 by za hra
Got my eyebrows threaded by Sonia, love the outcome! I tried to leave a review on TripAdvisor but it kept glitching and didn?t work
December 2023 by Sim Pkuna
The negative reviews are probably coming from entitled rude customers. Nothing wrong with this Superdrug in my opinion!
October 2023 by kashya adhikari
Awful experience,whoever was in the till monday 2 October, at 2pm , was the worst customer service ever . She was terribly rude which can?t be expressed in words . She threw away the bill after the purchase . Horrible person I have encountered
August 2023 by Ellise Mckay
Visited this shop recently and can not express enough how awful the experience was. Staff where rude and unhelpful, also spent most of the time chatting with each other being incredibly rude about the staff at another shop. Some serious staff training is needed. No manners and no idea on customer service, completely unacceptable behaviour.
August 2023 by Syed Hasan
Awful staff, rude and incompetent. The drugs they tried to sell me are far from super.
July 2023 by Mark Westerman
Only gave it one star because I couldn't give none. Incredibly rude and unhelpful staff, we will never set foot in there again
April 2023 by Sara Pato
Very poor customer service and rude staff starting from the manager. Some manners urgently needed. If you can go elsewhere instead don?t think twice, don?t walk in this store.
April 2023 by Nova Cheng
The staff made racist jokes about our English, which was normal for us as foreigners, and asked us where we came from.
February 2023 by Kay B
Beware! Young people are targeted in this shop as shop-lifters! Followed, intimidated and spoken to in a highly unprofessional and inappropriate manner! Most young people are good and yet older staff members judge them to be doing wrong, even with proof of a receipt. My daugher witnessed another young person being publicly humiliated, in a distressed state by a member of staff. They've lost us as customers. Formal complaint to follow.
December 2022 by MikeLT 750
Worst customer service, was struggling to find an item so I approached a member of staff, who shrugged and turned away from me. Only to ask another member of staff to find out she was the manager. Disgusting behaviour from the blonde manager. The other staff members were lovely and helpful.
December 2022 by Jackie Harrison
Always well stocked, far better than another well known pharmacy a few steps away! Friendly helpful staff.
September 2022 by Sophie
Very rude staff especially at the till, staff member was unhelpful and had a terrible attitude. Won't ever shop in here again!! Worst customer service I've ever received!
